I need help!

Cannot make DW FTP connection

[kittimakai]

This has been driving me mad - soon they will have me on medication!

I have recently purchased web hosting from unitedhosting.com. All looks fine, nice hosts, good admin etc. but I cannot make a FTP connection to upload any of my files - which is kind of the point.

I have DW4 and when I try to connect I get this message [mysite.freeserve.com]. It appears instantaineously - like it is not even attempting to make a connection.

I know I have entered the correct information in the FTP section of the define sites dialogue box. Of that I am positive. (passive FTP, host, password, username, etc)

Is there a connections tab somewhere in Dreamweaver that lets me configure DW to pick up the modem? seems to be my problem but that is a guess.

I am thinking about trying some other FTP software - anyone know of any freeware FTP that are reliable and easy to understand?

I am getting desperate so would really appreciate the help

Thanks

Kitti

[tombola]

I cannot help you with Dreamweaver, but I use WS_FTP since 1997. They have also a free (trial) version. Just google for "ws_ftp".

[Receptional]

Interesting - you managed to FTP your error message onto your freeserver account!

Just a possibility but if your new host gave you "Front Page Server Extensions" included, get them to take it off - the publishing protocol is different and no ISP should have both on the same website as I believe it would produce a security threat of some sort.

A clue as to whether this is the issue... if your username is "webmaster" then I'll put money on it...

Apart from that, I agree - try with ws-ftp (or I use Filezilla) to check it isn't a Dreamweaver issue.

[kittimakai]

Interesting - you managed to FTP your error message onto your freeserver account!

I wondered if anyone would pick up on that :). I used freeserve webspace, their ftp client is a remote web application so no use for me. Ideally I want to use DW. I think that FP extensions have been set up so I will ask them to be removed. Also will have alook at WS_FTP

More advice welcome

Thanks

Kitti

[ncw164x]

Difficult to put this into words but FTP via dreamweaver is something like

check for any html pages pause pause
upload html page pause pause
check for any graphics pause pause
uploading graphic pause pause
check for any html pages pause
upload html page pause pause
and so on

What dreamweaver does is upload everything which relates to your site, takes twice as long but makes sure all of your files get transferred

If you use a FTP program it's tag any graphic's right click transfer and away they go to the server

the same applies for your html files, they are transferred at a much faster speed than using dreamweaver

All you must watch is if you make any changes to your site graphic's remember to upload the new graphic or photo's otherwise you will still see the old pictures but on you new page layout.

ncw164x

[mat]

Many, if not most I suspect, users of Dreamweaver will either use an FTP app. from the off, or rapidly switch to one having dallied with DW FTP for a while.

Do the same! To avoid some of the issues outlined above (forgetting files), you may also want to look at some site-synchronisation utilities (NetLoad, Crystal Site Publisher, Helexis Site Publisher) - these will do a local-to-remote compare, and balance the remote site with your local version.

[tfanelli]

Ok this might be your prob. In DW do not put int ht e http:// before the web address in the FTP info. It will casue it to not function correctly and you will get that error.

[limbo]

When you set up the account with unitedhosting was it a transferred domain? are you using a reseller account? have you swapped nameservers? Does freeserve have firewall software you are not aware of? if it has you can configure the firewall to allow FTP in the properties tab of the freeserve connections icon.

Note: Freeserve anytime is the same price as Tiscali broadband if you are UK based ;)

[kittimakai]

Limbo.

I was mirroring this discussion with one at the unitedhosting forums. From what you hinted at, you were right, I had not asked for my domain to be transferred from the domain registrars. Doh!

Anyway that ought to do it (fingers crossed)

Thanks

Kitti

[limbo]

had problems like this with my hosts sometime back - I felt like I was doing some of their work - hope you get it sussed.