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odd pdf problem

     
8:05 pm on May 29, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



My client just sent me a pdf of a brochure they want to put online. The problem is that all the images are missing color - it feels like the images were done in 32 bit color and I'm viewing them at 256. The client sees it fine but I can't figure why it's messed up on my end.

Anybody seen this before?

problem is they don't have the original art so I have to take screenshots of the pdf.

8:28 pm on May 29, 2002 (gmt 0)

10+ Year Member



oilman,

Do you know what program they used to create it (Distiller, Acrobat PDF Printer Driver etc)? It could be options they have set on their end. I prefer to use the PDF Printer driver then open in Acrobat and set all my options etc.

8:32 pm on May 29, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



it was created by a third party then sent to my client (who can see it fine) then simply forwarded on to me.

That's the long version of "No I don't know what they used to create it" :)

8:40 pm on May 29, 2002 (gmt 0)

10+ Year Member



Oilman,

Don't know what to say. Have you taken a look at it on another system? I am assuming also that your acrobat reader is not sc%3$ed up and you can view other PDF files no problem? I would be happy to have a look at it if you (In Adobe Acrobat 5 and see what the settings are etc.) want to email it to me, I can sticky you my email address.

8:59 pm on May 29, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



thanks for the offer but I just had a buddy open it (of course it worked for him) and send me a screenshot. I'm good for now but I guess at some point I'll have to figure out what's wrong with my puter :)
9:12 pm on May 29, 2002 (gmt 0)

10+ Year Member



Oilman,

OK :)

I would re-install the latest acrobat reader if thats what your using and hopefully that will cure ya :)

 

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