Forum Moderators: not2easy
If there are any special characters involved, using the "Insert Symbol" function to insert them often leads to them being changed when they're sent electronically. Being an old-timer, I use ASCII code to insert them, but I'm sure there are more up-to-date methods. (If you end up with little empty boxes, this is probably the cause.)
The solution was to ensure the document was actually called example dot DOC, manually inserting the ".doc" as for some reason, it wasn't automatically included and the PC couldn't read it properly.