Help with cpanel 6! Please...

cpanel 6, can't stat, .zip, delete

[molly2647]

I apologize if this is a stupid question or if it's been asked before, but I am a newbie to cPanel 6 and have no idea what to do next...

I uploaded a file (6.5 MB) called 4000+Templates.zip to my website and the file shows up in cPanel on the left-hand side. However, on the right-hand side, it says: 4000 Templates.zip

File Type: 4000 Templates.zip: can't stat `4000 Templates.zip' (No such file or directory).

The "+" doesn't show in the file name on the right side, but does show in the file name on the left side. I've tried to upload the the file with the "+" sign removed with "overwrite existing files" selected, but it just uploaded it as a separate file. I can't rename, move or delete the file, but it is taking up my disk space. Any suggestions on what I can do about this? I want to delete this file, but I am at my wits end...

Thanks in advance for any help you can provide, and I apologize for this being so long.

Molly

[robert adams]

try changing the permissions on the file.
if you can delete it, before you try again. rename it to something simple and short, with no spaces or strange characters in it.

luck
robert

[molly2647]

Thanks for the advice!

Unfortunately, changing the permissions didn't do anything and I still can't delete the file. I realized my mistake on the file name almost as soon as I uploaded it.

Thanks again,
Molly:o(

[drewls]

You'll likely need to do this from shell instead of through Cpanel. You can just do a rm -f *.zip (make sure you're in the right directory) and that'll wipe out the file. (and any other zip files, so be careful with that command)

The Cpanel file manager is not the best way to upload and manage your files. I recommend using FTP instead. There are problems with some Cpanel skins and the file manager working properly.

[drewls]

And how come everyone uses Cpanel 6 here when Cpanel 8.x is the current version?

[denisdekat]

Have you tried renaming the file then deleting it with your FTP program? That may work, otherwise I would agree it will have to be a shell command as describe above...

[molly2647]

Thank you denisdekat! Cpanel wouldn't let me rename the file, but your mention of FTP made me think... And I was able to delete the file through FTP. Thank you to everyone else for all the suggestions! All the friendly ideas were really appreciated!

[roneill]

In reply to the comment about cPanel version 6...

My guess is that they are running the "default" theme (cPanel has multiple themes for interfacing) for cPanel which has as a graphic cPanel 6 in the upper right hand corner. Although the graphic says cPanel 6, the underlying version may be higher. (as of the time of this writing 8.8 is the current stable version)