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.htaccess problems - not working for some users

login failed everytime, yet no prompt to login

     
10:29 am on Oct 28, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I use .htaccess to protect a members area.

A couple of new members say they can not access it, and yet other new (and existing ones) can.

When they try to access the members area they just get an incorrect password error.

I'm assuming that they have IE's remember Autoform complete on as everytime they click on the members area it never prompts them with a login box, and just says login failed - incorrect password etc.

I got them to clear the Autoform stuff but it still happens.

Any ideas on this one?

10:59 am on Oct 28, 2002 (gmt 0)

WebmasterWorld Senior Member littleman is a WebmasterWorld Top Contributor of All Time 10+ Year Member



Just a shot in the dark, but maybe they are behind a caching server. Ask them to hit reload a couple of times to see if they could flush it out.

Just a shot in the dark...

1:36 pm on Oct 28, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Shot to nowhere sorry.

Got them to do that, to clear their temporary files cache etc.

It just goes straight to the login error page without first prompting for a log in box.

This is why I'm thinking they had entered an incorrect password and IE is autocompleting the form for them. But they insist they cleared the stored passwords.

I even set up a new protected area called test and created totally new, fresh login details so that it couldnt be cached or stored in autocomplete form. Again, they dont get an error but just go straight to the error login page.

Bit of a weird one this. I hate it when a problem affects some people and not others! I'd much rather it to be totally working or totally broken.

11:40 pm on Oct 28, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Users had "anonymous login" set in IE security settings.

Changing this to "prompt for user name and password" fixed it.

simple eh!

 

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