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Exim, Cpanel troubles

Mails sent from Exim lands in Spam folders in Yahoo, Gmail et al

         

pixellion

9:05 am on Mar 10, 2006 (gmt 0)

10+ Year Member



Dear Community:

I have a dedicated server running Cpanel. I also host my client's web sites on my server. I have troubles with Exim.

One of my client web sites has been sending out mass emails for quite a long time and as a result of that, all emails sent from my server (from any client accounts including mine) lands under Spam folder in Yahoo, Gmail et al. My client's domains use my server's nameservers and they don't have their own nameservers. When the emails are sent out from my clients' accounts, they land directly into the Junk Mail folders and everybody has started to complain about how their mails are being delivered to spam folders. The problem is that when Exim sends out the email, it doesn't use the IP address of the account in the header that is sending the e-mail, instead it uses the main dedicated server's IP address. The only solution I see at this point is to get the name servers moved to different IP addresses as well as change the main server's IP so that Exim doesn't use that default IP address in the header. Does anybody know how to configure Exim to use the sending account's IP address in the X-Originating-IP header and not the default server's IP address? Is this possible? I know it's not, but is there a workaround to it? I'm tired of clients complaning about this.

Any help is very much appreciated.

Thanks!

webdoctor

3:19 pm on Mar 10, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I doubt that the "X-Originating-IP" header is solely responsible for your outgoing email being classified as spam. Perhaps you entire server (or subnet) has been blacklisted?

Have you checked your server's ip addresses at SpamHaus [spamhaus.org] and other real-time blacklisting services?

Have you actually stopped the spamming? If the spamming continues through your server, it isn't going to make much difference which ip address is used...

pixellion

7:49 pm on Mar 10, 2006 (gmt 0)

10+ Year Member



I checked SpamHaus and my server isn't listed there.

Ok. I had success changing the Originating IP by adding interface = xx.#*$!.xx.xx directive to /etc/exim.conf

As soon as I changed the IP, Gmail doesn't send my emails to Spam, but Yahoo still does.

Now, I need to find out how to remove the X-AntiAbuse headers that Exim adds to all outgoing e-mails.

I'm struggling to find a solution to this since last night.

pixellion

7:51 pm on Mar 10, 2006 (gmt 0)

10+ Year Member



Here is how the headers look like after my email arrives in Yahoo and gets sent out Bulk folder:

X-Apparently-To: #*$!@yahoo.com via 66.163.178.117; Fri, 10 Mar 2006 02:42:51 -0800
X-YahooFilteredBulk: #*$!.xx.xx.xx (My dedicated server IP)
X-Originating-IP: [xxx.xx.xx.xx] (My dedicated server IP)
Return-Path: <my e-mail>
Authentication-Results: mta300.mail.scd.yahoo.com from=mydomain.com; domainkeys=neutral (no sig)
Reply-to: <my email>
From: MY name email
To: my yahoo a/c
Subject: FW: Let's try again
Date: Fri, 10 Mar 2006 02:41:57 -0800
MIME-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: 7bit
X-Mailer: Microsoft Office Outlook, Build 11.0.6353
Thread-Index: AcZELEF0pbcLuM+sS/6zXuLSHEdMmQAAtINgAAAKKDA=
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
X-ClamAntiVirus-Scanner: This mail is clean
X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
X-AntiAbuse: Primary Hostname - my.cpanel.dedicated.server.hostname
X-AntiAbuse: Original Domain - yahoo.com
X-AntiAbuse: Originator/Caller UID/GID - [0 0] / [47 12]
X-AntiAbuse: Sender Address Domain - mydomain.com
X-Source:
X-Source-Args:
X-Source-Dir:
Content-Length: 444

Who is the culprit here?

Thanks for your help and answers.