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You have op pay pr. view.
That will cost me a small fortune each year - I simply canīt afford it.
My alternatives are:
Keep my old WebTrend and donīt do the update?
Buy another produkt?
Going with the basic WebTrends 7 would require us to go with an Enterprise edition - which at $10 grand - I'll keep using the old Webtrends 5.5.
NetTracker and ClickTracks are also interesting options. Give them a run for a couple of weeks and see how the stats they come up with compare.
The solution with best documentation was ClickTracks, but both Webtrends and Urchin have very good documentation as well. Nettracker had poor documentation, but I tested 7.0 and 7.5 came out a few days ago.
On a side note to that last comment: I ran the same log files in Urchin and NetTracker and got some VERY different results (particularly regarding how many sessions pr. day, there was a 60% discrepancy). It's a classic webmetrics problem, but might serve as a friendly reminder to newbies that the number, even from expensive suites, aren't exactly the most reliable figures in the world.
I had Webtrends rep take their price from $15k down to $8k, so just remember that you have some 'wiggle' room when checking them out.
I agree that their old software versions are slow, but until someone comes up with Urchin's speed with Webtrends power, you are just going to have to use both or neither for log file analysis.
new_shoes is right -- Urchin is a great way to go. Easy installation, great interface, good price, unlimited pageviews, and you can get reports on 100 sites with the base license. I use it through my host. Highly recommended.
We swiched to Urchin, the setup was very simple and I haven't had to deal with fixing it once.
Marketing seems to be happy with the numbers it produces as well.
Urchin is nice and I've used it off and on for a long time, but it's limited. It's good if all you want are basic and reliable report-card type statistics or you just don't see a payoff for site statistics. A lot of us are just trying to get visit numbers in order to be able to attrack advertisers. For real power at a middle range, I'd use WebTrends or the higher levels of HitBox or NetTracker. I don't think anybody should buy or complain on the basis of price without checking out what it can really do for you.
[edited by: cgrantski at 2:05 pm (utc) on Nov. 5, 2004]