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Specifically, I'm curious as to whether others go beyond the personal thank-you note (e.g. discount on services? commissions?). And if some of the response is based on how large a client or account is landed.
Thanks for references is a little murky for me because of conflict-of-interest (in terms of additional compensation for the reference). My clients have been happy (so far) to act as references- but I wish there was something that I could do to show my appreciation of the time taken out of their busy day to speak with prospective clients. (And, of course, wish to restrict access to the higher players- particularly for major companies...)
Thanks in advance for any feedback on approaches, gestures, or practices! :)