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PayPal?

what is your opinion?

     
1:37 pm on Jul 15, 2002 (gmt 0)

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Is anybody using PayPal for their credit card processing? I have heard lots of complaints about their customer service, but that was awhile ago, and I was wondering if they've gotten better...
2:03 pm on July 15, 2002 (gmt 0)

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Also read

PAYPAL-Do they really PAY?
[webmasterworld.com]

smokin

2:15 pm on July 15, 2002 (gmt 0)

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My experience is that customers hate it. They have to establish a new account with Paypal, rather than just typing a credit card number into your site.

Remember, the easier you make it for the customer, the more likely they will be to actually complete the purchase.

There's my $0.02

2:15 pm on July 15, 2002 (gmt 0)

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Brett has had no problems to my knowledge.

I agree with chameleon 100% however. It was a nightmare to pay for the PubConference.

2:41 pm on July 15, 2002 (gmt 0)

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I use it without hesitation. Customers are used to entering a bunch of information everytime they buy something, and with PayPal being accepted more and more, they like the on-line ability to keep track of finances.

As a merchant I prefer it to regular card processors as the fees are much more reasonable, and I don't have to deal with chargeback issues. I tell the customers I don't want their card numbers and they seem to like that.

2:45 pm on July 15, 2002 (gmt 0)

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WebmasterWorld Administrator brett_tabke is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

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