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So on Thursday I am going to meet with a team of 2 agents. The thing is that they know they want a site, know they want to use me, but dont know WHAT they want.
So what are the steps to take with clients? What do you present them? How do you figure out exactly what they want so the final product comes out to their satisfation?
Treat the project as if you were building a house. It's a good way to relate how important the planning stage is, and how expensive changes can be once work has started.
Let them know that you intend to secure a signed contract before starting work, and in my experience, good clients will understand and work with you to clearly define the project.
So first figure out their budget. Then what? They want to see what I can offer. Since I am so new at this (but I think I am at least an average designer so far) I dont have much work to show them. Do I just find other sites to see what they do and dont want?
After I find out the gist of what they want make 'blueprints' of the site? How do I present these?
Sorry about all of these questions. I have a bunch of them.
Understand what the client’s biz is about
Understand the products
Define the actual users profile
Define the potential users profile
Using those profiles foresee the user experience, what they need, what they will be looking for, how will they find what they look for.
Think in marketing terms
Think in “white hat” organic SEO terms
Shake well and serve a few ideas
Discuss with client
Draw a sketch
Seek existing content
Who’s going to write more contents?
Do a “demo” No dynamism, no interaction very basic on a test server
Then coding etc…..
Be sure to spell out everything, payment, deposit. Contract etc….
Having fun yet?
I've known about this site for years, but didn't start reading it until this weekend. Looks like a daily reader from now on. I've been a web developer for 10 years, but this is my 4th week of being on my own. I've worked for myself before, but this time it's official.
Ill post how the presentation goes tomorrow.
If anyone else has any other advice I would be glad to hear it.
Thanks again guys.