User Acceptance Test Plan?

User Acceptance Test Plan for websites

[jennashton]

Hi,

My client has asked me to come up with an user acceptance test(UAT) plan for his website. I've seen software application UAT plan, but never for a website. I mean what do you test besides links and html compatibility? Please share... if you've done one for a website do you mind sharing?

Thanks.

[chrisnrae]

You should also be testing the usability of the site. If you're not sure what that is, grab a copy of "Don't Make Me Think" by Steve Krug - excellent book. He also explains how to perform usability testing in decent detail.

[jennashton]

Yes, we are running an usability test. That's why I am somewhat confused when my client wanted an UAT.

[edited by: jennashton at 10:29 pm (utc) on Sep. 1, 2004]

[jennashton]

So, just spoke with my client. I guess Usability test is done before a site is launched. User Acceptance Test is for QA purposes. Still, not sure whatelse to test for besides download speed, links, html, javascript, and user access...

[benihana]

ideally get some test users who are unrelated to the project, and give them a series of tasks to complete on the site.

observe how quickly/easily/succesfully (or not) they complete the tasks, and work on the area that need improvent. rince, and repeat.

see:
[useit.com...]