Welcome to WebmasterWorld Guest from 188.8.131.52
Forum Moderators: LifeinAsia
Since I can't access the site no less than 5 TIMES A DAY because of whatever reason or difficulty they experience EVERY DAY, I decided to move the domain and cancel the account.
Guess what? They won't pro-rate the difference. Seems they have a 30 day money back guarantee. After that....you don't have any recourse.
Something stinks here. I am wondering if there is anyone who may have some advice in a situation like this. I haven't ever seen a situation where pre paid services are not pro-rated upon cancellation....never even crossed my mind.
My suggestion would be as Dave said to cancel and Charge back the funds. Don't even threaten them as they probley deal with that all day and will string you along until you can no longer charge back on the CC. Understand that the CC company will only chargeback with in 6 months...
OR cancel and be on good terms and ask for a refund. Sometimes you get more with sugar than vinager.
"May all your clicks be sales"
Just make sure you have your ducks in a row before you start... If the hosting company has anything that contests what you say, the CC company will get real pissed off...