Welcome to WebmasterWorld Guest from 126.96.36.199
They currently don't have email and he wants to give accounts to about 15 people. He also doesn't wan't to be bothered with any email issues either.
How do you estimate for this? What's a reasonable amount to charge? Do I list the email management as a seperate item in the bid? What's the best way to word the contract so I don't end up becoming 'email-boy'?
LOL...In my experience it doesn't much matter how you word the contract, if they have your phone number you will inevitably become "email-boy".
Email support is probably the biggest single under valued service offered by webmasters/hosts.
If they have no internal support for email issues, then price it high.....they will use you and abuse you, so you may as well have that built into the price :)