Verisign.com tried to contact me via godaddy.com, but there were some problem, so I did not receive any email till a few days ago. After I received the complaint letter, I informed godaddy that I will remove those posts and send a letter to person directly. Godaddy said OK.
Today I finally receive an email from verisign.com says that they have to disable the domain resolution and ask me to move to another admin-c because they did not hear any response from me for a few months.
What should I now? Do you think it is possible to still stay at godaddy.com for this domain. Verisign asked me to let another admin-c take over it. Where can I find other admin-c?
Thanks in advanced for any help!
If so, that's not the same thing as your registrar. While your registrar often defaults themselves in that role, there's no direct connection between the two.
It sounds to me that Verisign simply wants to insure that an administrator can be contacted through the admin contact information should some issue arise.
Since, for whatever reason, they weren't able to reach you by using the admin contact information, they are insisting on a new admin contact, since they know the current one to be unreliable.
I think all you need to do is log on to your registrar's web site and change the admin contact to yourself, making sure to include working email, postal, and telephone numbers where you can be reached.
If you don't want personal information published, there are ways of protecting your privacy (privacy service, P.O. Box, voicemail number, etc. etc.) The important thing is that the contact information has to work.
This case makes a good point, and one that makes me think I should change some of my domain registrations: YOU are responsible for seeing to it that people are able to contact a responsible administrator through the admin contact. (As well as to be able to contact somebody responsible for technical issues through the tech contact.)
In most cases, the responsible party is YOU, the registrant. (For bigger companies, of course, these might be different individuals within the organization.)
If the admin contact and technical contact are not YOU, are you SURE that whomever they are will either handle any issues or see to it that you are made aware of the issue?
Do you know who your admin and tech contacts are? Do they have a name? Have you met them? Do you trust them? Are they even real people, or are they just a general mailbox that reaches a pool of people at your registrar, or nothing more than an automatic forwarder that forwards mail to your own mailbox? Or are they a dead end?
Here's an informative test to perform: send an email to the address listed for your admin contact. Make up some infraction of ICANN rules, or (safer) state that you are interested in buying the domain. If the address is supposed to forward to you, do you get it? If it's handled by your registrar's staff, do they contact you? If so, how long does it take?
Because what I registered is a .de domain and I am in Holland. The .de domain requires an administrative contact physical located within Germany. I registered via godaddy.com. Verisign offer one of their employees in Germany as administrative contact for godaddy regarding .de domain. Now verisign asked me to change that because they don't like to receive complaint letter.
Ok.. this does not sounds big problem for me.
