My domain has expired and is in the grace period

My registrar is not replying to emails. What should I do?

[Snookered]

Hi

My domain expired earlier this month.

The email address I used when I last renewed it doesn't exist anymore and the registrar doesn't have a login area for domains bought before 2004.

I therefore can't find a way to renew it.

I submitted a support ticket but they don't reply.

Has a none else been in this spot, and is there anything else I can do?

Thanks

[hmpphf]

Is the company you bought your domain from a reseller for one of the major registrars?

You should be able to ascertain this by looking at the WHOIS details for your domain.

[stu2]

I have, and lost my domain because I didn't pursue all avenues. I'd phone and fax them immediately.

[Snookered]

Ok thanks -

Whois says the registrar: ICANN Registrar: ENOM, INC.

and then goes on to list my web host where I registered it.

It also says Status: REGISTRAR-LOCK

Does any of this help?

[hmpphf]

Submit a support ticket to Enom and explain the problem. Their help desk is very friendly and supportive.

[Snookered]

I've tried but there is no facility to do this unless I'm an Enom reseller. Their help page just has a look up tool for my reseller - I still stuck :(

[hmpphf]

Sign up for a free account then raise a support request. You don't have to buy a domain name to get an account with them.

[andye]

ENom's details (from the Internic Registrar Directory):

eNom, Inc.
P. O. Box 7449
Bellevue, Washington 98008-0449
United States
425 376 0505
[e-mail]

hth,
a.