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Why do you love (did you choose) your domain registrar?

Without naming registrar names in this thread, but just saying why ;)

2:58 am on Sep 15, 2005 (gmt 0)

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WebmasterWorld Administrator webwork is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

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I'll go first. (Doh! I guess so, huh?)

1. This registrar emphasized their concern for domain security. "Let no domain leave us unchallenged", in essence. Fine by me.

2. Bulk pricing about as good as any other.

3. User interface. Does all the needed tricks. Nice reports generated by the interface. Appears to be tailored for both those who register few and those who register many domains. Easy to understand. Easy to work. (I've seen some horrors in my day.)

4. Hey! Hurrah! I send an email to support and I get an intelligent, prompt reply. Who woulda thunk?

5. Sometimes you just have to go to the top to get things done. In my case, the top banana has intervened more than once when an aftermarket domain that I purchased was having a hard time coming loose from the existing registrar. I don't even care if it's someone using his official email addy on his behalf. Just get the job done.

6. Hey, my registrar is even smart enough to sponsor certain important events that webmasters attend. Who would have thunk!

7. Hey! Hurrah! When I telephone support I promptly get a real, live, intelligent person on the phone. I mean intelligent, well qualified, reassuring people who aren't playing pretend. Sorry, but about half the time with other registrars (I've used about 40) I'd get someone on the phone who sounded like they were looking up answers on a list.

8. I haven't heard any horror stories about 'em. No "We're fining you because someone filed a spam report based upon your link request."

9. Some of the very biggest domainers have chosen to do business with my registrar.

Okay, tell me: What makes you think your registrar has it over my registrar? What is it about your registrar that simply works better for you?

Remember: We ain't naming registrar names at this time, but at some point I'd like to assemble a single library thread where a rep of each major registrar attempts to lay out what makes them a better choice in any or all cases.

4:57 am on Sept 15, 2005 (gmt 0)

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I like mine because its cheap.
10:10 am on Sept 15, 2005 (gmt 0)

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Mine is cheap and I earn a small commission on each domain registered. ;-)
3:06 pm on Sept 15, 2005 (gmt 0)

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Because the registrar that I like makes it very easy to transfer domains to them from the registrar that I don't like.

They don't charge me to administer my domain names.

Nice user interface that works.

Very good support desk that responds quickly and comprehensively.

And if I'm doing amateur dropcatching then it's crucial that when I click the submit button to register a domain that their system nabs the name for me and I don't lose it to someone else who is using a faster system.

3:11 pm on Sept 15, 2005 (gmt 0)

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Cos I loved their competitors superbowl ad.
10:09 pm on Sept 15, 2005 (gmt 0)

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I've chosen my registrar because of the possibility to enter my own nameservers and because it's fairly cheap. Trust also plays an eminent role, I'd never go by a totally unknown company with a yellow-pink website asking me in broken english to fill in my VISA number :)
10:31 pm on Sept 15, 2005 (gmt 0)

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From the first line, I can already guess who you're referring to, WebWork. :)

Anyway, I also choose them because aside from the usual things such as easy control panel
and quick changes, their CEO is VERY proactive. That's very rare.

Assuming we're talking about the same guy, his wife just gave birth. ;)

11:54 pm on Sept 15, 2005 (gmt 0)

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Davezan, he offered us a very good deal too some $3 less than we are currently paying so why didn't we move? - Good question.

The company we are with have looked after us for the last 4 years, nothing has been too much trouble. Email a question - a response (and usually a solution) comes back within an hour.

They are also in our country and I think its good to try and buy locally where possible.

You can tell they have built their system themselves and are not the biggest registrar in the world - I hope they succeed and don't get swallowed up by a bigger player as has happened to our preferred hosting company.


12:02 am on Sept 16, 2005 (gmt 0)

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Because he brought whole new meanings to the term 'customer relations' at a conference ;)


12:26 am on Sept 16, 2005 (gmt 0)

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I have domains spread over a few registrars, more by happenstance than design as I bought domains from other owners, but my main registrar of choice was chosen as much for what they *don't* do as for what they *do* do?

What they do?

  • Register Domains, no more, no less.
  • Offer good prices, not the cheapest, but more than reasonable.
  • Have an easy self service interface.
  • Send unobstrusive reminder notices for renewal.
  • Give a "No Bells and Whistles" service, ie., free parking/redirects etc free of additional charges.
  • After the domain is registered, they leave me alone!

    What they don't do?

  • They don't try and upsell additional products such as hosting, email accounts, and so on.
  • They don't hold domains to ransom over policies that are not their concern.
  • They don't send marketing emails offering specials or new products. Prices are set, what you get is what you get.

    and so on.

    For those with bulk domain requirements, they are probably a little pricey, but for those with under a hundred domains, the slight extra cost is worth it if only for the peace and quiet.

    Times were that a few other mods and I were shouting their names to all and sundry, but times have changed and so I must keep Mum until allowed otherwise. :(


  • 2:59 am on Sept 19, 2005 (gmt 0)

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    I went with mine as it automatically renews my domains for me ... I've let a few slip by being out of the country or just letting it slip, so for me, letting them administer that automatically is cool ...

    All domains are auto-locked

    Purchasing is almost one click ( well 2 to be precise ;) )

    and they're cheap enough ...

    They also do not charge for moving out .. unlike a certain <bad, bad> registrar <snip><that I'd really like to point a finger to by describing their logo but I won't, because I'd like to drink a beer with the mod some day at a PubCon, so I won't give him a hard time.> ;)

    [edited by: Webwork at 3:49 am (utc) on Sep. 19, 2005]
    [edit reason] Can't name names or reference logos in lieu thereof [/edit]

    10:57 am on Sept 19, 2005 (gmt 0)

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    After years of spreading domains* across an array of registrars, the simple tasks of managing the domain accounts with each registrar became combersome. Recently moved everything* to 1 main registrar to consolidate and save time. Picked the most secure and built to last, not the cheapest. The time savings have already been nice.

    *There will always be a need over here for different registrars for different reasons (APIs, tests, etc). -Feel the power of the dark side!

    1:08 pm on Sept 19, 2005 (gmt 0)

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    Price and security.
    11:35 pm on Sept 20, 2005 (gmt 0)

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    The two I really like:

    Registrar #1
    + Excellent interface.
    + many "no cost" extras
    + The owner is known to take a direct interest in how things run and to ensure customer service. Got his email someplace, never needed to use it. (are we all talking about the same registrar?)
    - Not the cheapest, but you get what you pay for

    Registrar #2
    + really really big. (stability is good)
    + excellent helpdesk
    + excellent prices
    - Their website is very very ugly

    12:03 am on Sept 21, 2005 (gmt 0)

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    I chose my registrar mainly on price, but I'm starting to have some second thoughts because of something I read about recently (on WebmasterWorld): their response to spam accusations... :-(

    (I don't spam, and I don't like spammers; but I think accusations should be investigated, not bought off.)