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Something like that happened to a friend who owned a pizzeria decades ago.
It turned out that his 'bookkeeper' was pocketing his utilities payments.
Other payments 'got lost' too. They tried to repossess his expensive food machinery. -LH
My host is in Canada, but the name servers with my DNS records were with a world-wide company who kept a data center in Boca Raton, Fla. When Hurricane Wilma hit Florida, their backup generators failed and their DNS servers were down for days.
Try explaining THAT to the general public.
"Um, yes, my web site is up, but only for some people, and the Name Servers are hosted elsewhere, and, um, WE didn't screw up, and......"
But yes, very worrying at the time!
What was the consensus about best practice following the problems here at WebmasterWorld? As I recall, the issue was that both the hosting and DNS servers were having problems ... was the advice to split these two functions across different providers (hosts)? It wouldn't have helped with today's one hour outage, but presumably if the site hosting failure continued for substantially longer (as with WebmasterWorld in October) then at least the DNS could be changed to another host (even though these changes could take 24-72 hrs to propagate).
I saw this advice from MrMister in the 'Back [webmasterworld.com]' thread following the WebmasterWorld problems:
Always have full control over your domain name. If you buy from a reseller, make sure you have access at the registrar directly, not just via the reseller's systems. It's probably best to go directly with the registrar and make sure it's a fairly reasonable sized one which isn't likely to go bust.
Never rely on one company. It's putting all your eggs in one basket. I'd always keep my DNS provider seperate from my web hosting provider and my email seperate still at the very least. ideally, you want at least two of each. Two DNS providers, two mail providers and two web providers.
Is this advice valid? Do I need to consider moving domain registrations away from PairNIC?
Jeeze, what with this and stuff like DNS Recursion - Open DNS Servers [webmasterworld.com], it seems that a bit of HTML knowledge is no longer enough to be able to run a Web site ;-)