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Pair.com is down!

     
11:23 am on Mar 31, 2006 (gmt 0)

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Pair.com is down! This is one of the worlds largest hosts. Anyone have any news?
11:25 am on Mar 31, 2006 (gmt 0)

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My server host for nearly 15 years - hope it's not for too long.
They have been VERY reliable!
11:25 am on Mar 31, 2006 (gmt 0)

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No news, I host all my sites at pair.com!... this is terrible....

Any news is truly appreciated

11:28 am on Mar 31, 2006 (gmt 0)

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Down from here (California) too.
Maybe they didn't pay the electric bill.

Something like that happened to a friend who owned a pizzeria decades ago.
It turned out that his 'bookkeeper' was pocketing his utilities payments.
Other payments 'got lost' too. They tried to repossess his expensive food machinery. -LH

11:39 am on Mar 31, 2006 (gmt 0)

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Yeah, everything is down including pair.com itself.
Does anybody know how we can check if this is maybe
kind od DDoS attack like these ones listed here
[news.netcraft.com...]
or can anyone suggest other source to look at.
11:46 am on Mar 31, 2006 (gmt 0)

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Back online now
11:47 am on Mar 31, 2006 (gmt 0)

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Phew!
Its back.
Should we all have a backup host?
This happened to WebmasterWorld recently (but for much longer).
12:05 pm on Mar 31, 2006 (gmt 0)

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Am thinking lots of backups happening next week....
12:15 pm on Mar 31, 2006 (gmt 0)

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I just had a look at my stats on my site hosted by Pair - I monitor this site via WebSitePulse (another great service) - anyways, since 2004, which is when I set up the WebSitePulse checking, this outage just now is the FIRST outage - otherwise it would have been 100% uptime!
12:51 pm on Mar 31, 2006 (gmt 0)

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It's sad, but it happens to every host eventually.

My host is in Canada, but the name servers with my DNS records were with a world-wide company who kept a data center in Boca Raton, Fla. When Hurricane Wilma hit Florida, their backup generators failed and their DNS servers were down for days.

Try explaining THAT to the general public.

"Um, yes, my web site is up, but only for some people, and the Name Servers are hosted elsewhere, and, um, WE didn't screw up, and......"

2:52 pm on Mar 31, 2006 (gmt 0)

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Pair is offering an explanation for the 52 minute downtime on their Support > System Notices page. Sounds highly unlikely that the same issue could recur.

But yes, very worrying at the time!

What was the consensus about best practice following the problems here at WebmasterWorld? As I recall, the issue was that both the hosting and DNS servers were having problems ... was the advice to split these two functions across different providers (hosts)? It wouldn't have helped with today's one hour outage, but presumably if the site hosting failure continued for substantially longer (as with WebmasterWorld in October) then at least the DNS could be changed to another host (even though these changes could take 24-72 hrs to propagate).

I saw this advice from MrMister in the 'Back [webmasterworld.com]' thread following the WebmasterWorld problems:

Always have full control over your domain name. If you buy from a reseller, make sure you have access at the registrar directly, not just via the reseller's systems. It's probably best to go directly with the registrar and make sure it's a fairly reasonable sized one which isn't likely to go bust.

Never rely on one company. It's putting all your eggs in one basket. I'd always keep my DNS provider seperate from my web hosting provider and my email seperate still at the very least. ideally, you want at least two of each. Two DNS providers, two mail providers and two web providers.

Is this advice valid? Do I need to consider moving domain registrations away from PairNIC?

Jeeze, what with this and stuff like DNS Recursion - Open DNS Servers [webmasterworld.com], it seems that a bit of HTML knowledge is no longer enough to be able to run a Web site ;-)

5:42 pm on Mar 31, 2006 (gmt 0)

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Am thinking lots of backups happening next week...

Am doing mine right now :) Will also look for a secondary host.
5:48 pm on Mar 31, 2006 (gmt 0)

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I think it's very valid to spread the wealth. I don't ever leave my domains with the hosting company.