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SMTP & Verizon DSL

     
6:39 am on Mar 16, 2005 (gmt 0)

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Have a new client who uses Verizon DSL. They want to be able to send email from their domain which is on a server outside of Verizon.

Verizon will not allow email to be sent that uses an email address not using verizon.net. I can configure POP3 to their domain name (client.com), but since the hosting company does not provide a smtp server, I have no choice other then to use Verizon's SMTP setting.

This works fine for receiving email, but Verizon will not allow relaying to a domain outside of their own.

Client has aprrox. 25+ users, so I am looking for an option that is affordable, reliable and allows client to send email from their domain name.

Keep Verizon's draconian methods in mind if any of your clients mention using Verizon DSL and plan on sending email using their own domain.

6:52 am on Mar 16, 2005 (gmt 0)

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I have several clients that use Verizon DSL that use their own domain name. Verizon should supply you with the SMTP address or you could use an SMTP relay and change the blocked SMTP port...
7:15 am on Mar 16, 2005 (gmt 0)

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"SMTP relay and change the blocked SMTP port" I am not familar with this, can you explain a bit more in detail?

What setting do your clients use for SMTP. My particular client in VA uses the setting smtp.verizon.net, but I have also seen outgoing.verizon.net, neither of which will allow outgoing mail from any domain other then Verizon.

Here's a quote I found on the net while researching the problem:

"Starting next week, Verizon has said, its e-mail servers will not deliver any mail originated by Verizon customers unless they have an e-mail address that ends in verizon.net, bellatlantic.net, or a ''domain name'' corresponding to a World Wide Web domain hosted by Verizon. [...] [T]he policy has alarmed a number of customers, primarily those who use non-Verizon companies to host their Web sites. Some say they feel they are being forced to choose to move their e-mail accounts from Verizon over to their Web hosting company or, because it is probably easier, move their Web hosting business over to Verizon to be able to keep sending e-mail from their existing domain name."

7:36 am on Mar 16, 2005 (gmt 0)

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An SMTP relay will bypass your ISP, which usually block port 25 forcing you to use their SMTP servers.

Depending on the email client and email hosting you're using the settings might be different. I use Entourage, but the settings are the same as Outlook. There should be an advanced setting that lets you override the default SMTP port which is 25. I use port 80.

You'll also need to select authentication, which should be in the same area as the port override.

Check with your email hosting provider for the correct SMTP settings...

7:58 am on Mar 16, 2005 (gmt 0)

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OK, we're getting somewhere. Client uses Outlook Express. I know where to switch the ports for the outgoing server and I see the checkbox for SSL connection right below the port setting.

The server which I have the site on does not provide a SMTP server, thus you must use Verizon's setting.

8:06 am on Mar 16, 2005 (gmt 0)

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I was able to successfully send an email using port 80 with authentification TURNED OFF, and making the smtp setting the same as the POP3 setting, BUT I am using Comcast as my ISP and they don't block email sent from domains outside there own.

POP3=mydomain.com
SMTP=mydomain.com
Port=80
Authentifaction(SMTP)=OFF

Wondering if this configuration will be able to bypass Verizon's SMTP server? I can't test it since I don't use Verizon. Will have to test with client's connection.

8:11 am on Mar 16, 2005 (gmt 0)

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Actually, you shouldn't use SSL connection.. typically just authentication is needed.

However, if your host doesn't provide an SMTP server then there is not a lot you can do, but move to another host. There might be SMTP services out there, I'm not familiar with any...

<edit>
I just saw your last post. It will depend on hosting set-up, mine requires authentication... Should work with an override on the port.
</edit>

4:08 am on Mar 17, 2005 (gmt 0)

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I finally got things working. I am just going to use the SMTP server from the host. Basically all I needed to do is use the domain name as both the POP3 and SMTP setting.

To send email from OE all you need to do is hit receive once, which authorizes the account to use SMTP and that creates a 10 min window in which to send email.

In case you're wondering all this is on a Linux box.

Thanks for your help & advice.