Welcome to WebmasterWorld Guest from

Forum Moderators: werty

A Record Time

Account was paused at 9:30am EST

4:38 am on Jul 6, 2006 (gmt 0)

10+ Year Member

I paused my account for strategic reasons at 9:30am EST and the ads are still running as of 12:36am.

I am NOT looking forward to explaining this to customer service. Every time I try to explain that I paused my ads, they seem to be under the impression that it takes 2 hours max for the ads to stop running. This is clearly not the case.

2:53 pm on Jul 6, 2006 (gmt 0)

10+ Year Member

I will admit that my customer service experience was 100x better with this call about the ad pauses.

The rep acknowledged issues with the pauses and quickly said he will give me a credit for charges accrued after my pause.

Well, the phone call was a step in the right direction!


Featured Threads

My Threads

Hot Threads This Week

Hot Threads This Month

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Home ¦ Free Tools ¦ Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About ¦ Library ¦ Newsletter
WebmasterWorld is a Developer Shed Community owned by Jim Boykin.
© Webmaster World 1996-2014 all rights reserved