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adCenter system maintenance 6/22

Full Member

joined:Feb 6, 2006
posts:209
votes: 0

Hi everyone,
Microsoft adCenter will be unavailable from 4 P.M. Pacific Time until sometime between 8 P.M. and 10 P.M. on Thursday, June 22, for scheduled maintenance.

Your campaigns will continue to run, but you won't be able to access adCenter until the maintenance is complete.

Thanks,
adCenter411

Junior Member

joined:May 18, 2006
posts:84
votes: 0

Why?

Junior Member from US

joined:Mar 26, 2005
posts:81
votes: 0

Thanks for the head's up.

Junior Member

joined:May 18, 2006
posts:84
votes: 0

It's unavailable NOW. How come?

Full Member

joined:Feb 6, 2006
posts:209
votes: 0

Draconian, I didn't see your post yesterday - sorry about that. How long were you unable to get in? Did this happen for anyone else?

Thanks,
adCenter411

Junior Member

joined:May 18, 2006
posts:84
votes: 0

About an hour and a half.

Full Member

joined:Feb 6, 2006
posts:209
votes: 0

Heads-up everybody, I just got word from our development team that they're extending the timing of the release to 7 hours. So adCenter will be unavailable until about 1 AM Pacific time.

And Draconian, I have the answer to what's in this release. Most of the changes are back-end fixes, but there's also going to be a change to the editorial review process for ads that contain potentially objectionable content, and whether or not some ads are delivered while they are under manual review. Ads in "Pending Manual Approval" (PMA) status that need further review will undergo editorial review for up to 10 calendar days before they are delivered to MSN Search. Ads will not be live during this period. This review is to prevent potentially objectionable content from showing up on MSN Search.

Thanks,
adCenter411

Simon_Says

7:03 am on June 23, 2006 (gmt 0)

Junior Member

joined:Mar 2, 2005
posts:79
votes: 0

Maybe I missed it but why is this advanced warning not displayed on the MSN adCenter login page?

Regards

Simon

Simon_Says

9:27 am on June 23, 2006 (gmt 0)

Junior Member

joined:Mar 2, 2005
posts:79
votes: 0

adCenter411

Don't know if the update screwed things up, but I added 3 orders yesterday just before the update and they are still sitting pending. Is your auto approval system now catching up?

Normally they go approved within minutes.

Regards

Simon

Draconian

6:28 pm on June 23, 2006 (gmt 0)

Junior Member

joined:May 18, 2006
posts:84
votes: 0

"Ads in "Pending Manual Approval" (PMA) status that need further review will undergo editorial review for up to 10 calendar days before they are delivered to MSN Search. Ads will not be live during this period. This review is to prevent potentially objectionable content from showing up on MSN Search."

- adCenter411

Simon, I think you missed the boat on that one. When the update started, the automated process would have been deactivated as that's where the updates were made.

Draconian

6:30 pm on June 23, 2006 (gmt 0)

Junior Member

joined:May 18, 2006
posts:84
votes: 0

AdCenter411, is there going to be another update soon? Yesterday when we were supposed to be logged out of adCenter I kept mine running and hit refresh at about 6:00. The tabs graphics had changed, I wondered if perhaps they were trying a couple of things with the layout. Any info?