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'add Keyword' problems today?

8:43 pm on May 24, 2006 (gmt 0)

10+ Year Member

well i have deleted cookie, offline content, restarted computer, gone for a walk, ... nope it is not accepting any keywords!

this is happening in 'create order' phase. it was working yesterday.

its that pesky javascript error 'error on the page'

9:03 pm on May 24, 2006 (gmt 0)

Welcome to MSN! Unfortunately this problem you are encountering has been happening for months. Has MSN been able to figure it out? No. Makes you wonder who is programming and fixing these errrors - whoever it is....I'm not impressed.
9:05 pm on May 24, 2006 (gmt 0)

10+ Year Member

it was working yesterday!
9:52 pm on May 24, 2006 (gmt 0)

Yep there is no knowing when things work and when they won't - that's the beauty of that program :)
10:30 pm on May 24, 2006 (gmt 0)

10+ Year Member

Was coming over here about it. Lately it was doing ok for me. Today, nada. Simple thing as adding keywords.
10:38 pm on May 24, 2006 (gmt 0)

5+ Year Member

hi everyone,
thanks for letting us know about this - our product team is working to fix it. once i have an update i'll let you know.

thank you,

10:47 pm on May 24, 2006 (gmt 0)

10+ Year Member

real time reporting, real time reporting :)
10:51 pm on May 24, 2006 (gmt 0)

10+ Year Member

thanks adCenter411.
11:10 pm on May 24, 2006 (gmt 0)

adCenter411 - MSN has known about this problem for weeks (if not longer)....why is it taking so long?
10:50 pm on May 25, 2006 (gmt 0)

adCenter411 - is this problem fixed now?
4:49 pm on May 26, 2006 (gmt 0)

5+ Year Member

i got confirmation from the product team that this was fixed in last night's release.


7:04 pm on May 29, 2006 (gmt 0)

10+ Year Member

I still can't upload my .CSV files. It complains that file must be .XLS or .CSV, etc..... I even tried uploading their example .CSV file and that didn't work. I'm pretty sure my files are compliant. I've uploaded with same format many months ago.
11:38 pm on Jun 2, 2006 (gmt 0)

5+ Year Member

try closing your .csv before importing, and that should get rid of the error. if you're getting this error even when the file is closed, please let me know.


5:19 pm on Jun 10, 2006 (gmt 0)

10+ Year Member

I'm still getting the problem. I even rename the file to make sure no other application is locking it. I then try upload and it fails.

I even exported keywords from one of my working orders and tried importing that same file to a new order and it still fails.


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