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Paused my account indefinitely

adCenter's too much of a mess

   
1:52 am on May 19, 2006 (gmt 0)

5+ Year Member



I put everything in my account on hold yesterday. The reports are days out of date. I have no idea how much money I supposedly owe, or what I owe it for. I can't tell what keywords are being used.

Maybe if MSN gets it together sometime I'll try again.

4:37 am on May 19, 2006 (gmt 0)



That's probably for the best - this product is unacceptable. Even the absolute worst 2nd tier CPC programs never launched something this frustrating
and broken.
4:20 am on May 24, 2006 (gmt 0)

10+ Year Member



I agree...after being frustrated beyond belief by errors and the confusing interface I've given up. Who needs them...also I see they have no relavency guidelines at all so I'm up against spam sites competing for words they have no business at all.

They have a long, long way to go. Who coded this site you have to wonder.? whoever he/she is...not even close to being a professional. Ugly, confusing and buggy.

ADVICE TO ALL: STAY AWAY!

1:34 pm on May 24, 2006 (gmt 0)



Voxman well said! The useability of this product from an advertiser standpoint is pathetic. The amount of traffic MSN gets compared to Google and Yahoo is also unimpressive.
3:59 am on May 28, 2006 (gmt 0)

10+ Year Member



I would recommend against this. But that's just me.
11:24 am on May 28, 2006 (gmt 0)

5+ Year Member



What contradicting is the fact that a lot of people talk about really high conversion rates on MSN...ofcourse this is because not too many advertisers are on adcenter yet but its too tempting a probable benefit to stay away from..
4:02 pm on May 28, 2006 (gmt 0)

10+ Year Member



It is ironic that we're getting a good return from Adcenter yet the product interface and function is poor.

The problem is that you don't know if you're getting a good return for days because their reporting is so far behind. It could turn out that you're losing your shirt---but you won't know it right away. And if you try to pause your budget-eater, it may not pause for 3 or 4 hours.

I wouldn't recommend testing any brand new campaigns on Adcenter. Try them out on Google first. If they perform well, move them over BUT WATCH THEM closely.

If you have campaigns with a huge list of negative keywords, don't use them in Adcenter because their negative keyword list is limited to 1022 characters.

I am using Adcenter on a few good-performing campaigns that have been previously tested in Google. I am getting a good ROI on these, but I'd like to test a bunch of brand-new campaigns with Adcenter. I can't do that yet because their data isn't real-time enough to do testing. So right now I'm in a holding pattern and not adding any new campaigns until they get some of these issues corrected.

I wouldn't recommend Adcenter to PPC newbies. If you're experienced and can afford to lose some money while trying out their system, go for it. Otherwise, you may want to wait until they get some more of the kinks ironed out.

4:04 am on May 29, 2006 (gmt 0)

10+ Year Member



The problem is that you don't know if you're getting a good return for days because their reporting is so far behind. It could turn out that you're losing your shirt---but you won't know it right away. And if you try to pause your budget-eater, it may not pause for 3 or 4 hours.

Please AdCenter411 -- The above is HUGE! I blew through a ton of $$$$$ because of this...Fortunately, the ROI was great, so I did very well.

However, the above is still dangerous...MSN seriously needs to at least get real-time pausing to start.

2:00 pm on May 29, 2006 (gmt 0)



"MSN seriously needs to at least get real-time pausing to start."

They need to get real-time activating of ads and pausing of ads. Seriously MSN it's not that hard - I thought you were supossed to be an industry leading software company? This programming of this AdCenter is amateurish at best. The speed at which you are addressing these issues is unacceptable as well.

2:10 pm on May 29, 2006 (gmt 0)

10+ Year Member



Pretty poor effort on Microsoft's part, considering they had 2 time tested cpc engines to copy from!

People should be fired over this fiasco and as far as "Bill" stating on TV to give him 5 years to overtake Google.......... he no longer lives in the real world nor has any idea of the poor quality of this latest effort.

5:58 am on Jun 3, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I've gotten a few important ones up, but my time is too valuable to mess with the little stuff.

Their servers just seem sloooooooooow.

I really hope they 'get it together'. They've overcomplicated something that should be very simple.

I am, however, hopeful....