Whose fault?

Domain name mess up

[surfgatinho]

Just so I can get a third party opinion here's the situation:

Website is hosted by A domain name is registerd by B.
The hosting with A has it's own names servers. The domain name with B uses B's own name servers.

Without warning A's hosting changes the IP address of the server. As B does not use their nameservers site goes down for 2 days - Client not very happy!

Sorry about the As and Bs but I thought that would make it a little more objective - I'll let you know which I am in due course!

Thanks
Chris

[sullen]

A at fault. You can't just change IP addresses without warning.

[j4mes]

A is at fault.

But why doesn't B use A's name servers?

[encyclo]

A is at fault.

Partly. But the person who decided to use a third-party DNS with company B without considering the consequences must share some of the blame too.

But why are we talking about blame (unless you want to sue)? You should be thinking about responsibility.

[rocknbil]

Why did it take two days to figure out something was wrong?

[surfgatinho]

Why did it take two days to figure out something was wrong?

Bs technical guy was on holiday

[j4mes]

So did A do their best to contact B?

Surely A should have made sure B knew *before* making the change?