DNS# mixup

one domain name goes to two sites

[FTW]

deleting a site

I could use some idea's on deleting an old site. Several weeks ago, we switched hosting companies. However the outside "search our site" program we were using, still pulls up the old web site.

We ran at least eight NSlookups on our name, and they all showed our new DNS#, however the search company claims they are still getting our old DNS #.

I have contacted the old hosting company numerous times, asking them to delete our account, to no avail. I have manually deleted our filed from their server via FTP, but they keep showing back up. I have tried to upload a different index page, directing people to the new host, but it won't show up.

My concern is that if the search company in Boston, is still being directed to the old hosting company in Canada, I wonder how many other users are still finding the old site, instead of the new one from California?

IF anyone has any ideas on how people can be directed to two different sites, using the same domain name, please let me know.

[Lisa]

Well, if you made the zone changes on an internal or intermediate name server and not the authoritative one then only you and your organization would see it. Make sure that the domain’s zone is setup correctly on the authoritative name server for that domain.

The other possibility is the TTL (time to live) of the old zone record was something long like a week. If other nameservers cached your IP for your domain then you will need to wait for that TTL to die and then those name servers will look up the IP again.

Yet, another possibility is that you did not increment your serial number for your zone file or some other mistake like that…. But you say you are getting the right info with nslookup so that would not be the case.

Have you tried a dig? What info do you get back with that? Are you using a different name server?

[msr986]

I once had a site that was hosted by IOL. Their primary business is as an ISP. As an ISP they maintained their own name server. When we switch from their hosting to another host, they never changed the manual entry in their name server. As a result anyone who used IOL as an ISP had our domain resolve to the old IP address. IOL customers were receiving web pages from our doamin that were 8 months old!

This was a mess. It took a lot of time explaining this to IOL. I finally got a techie there to check the name server, and whola! problem found. They deleted the entry, and our site lived happily ever after.

So, you are not the only one this has happened to. Some intermediate name server somewhere may have an entry for your domain resolving to your old IP address.

-Marty

[richlowe]

I've run into this as well. I changed my site a few months ago, then jumped on several ping services to see what the IP was so I would know when it moved. Took as long as a week in the US and almost three weeks in Australia.

Richard Lowe

[FTW]

I finally resolved the problem. I had to call the old hosting company in Canada, and get them to remove all data pertaining to my web sites from their computers. Once that was completed, all searches led to my new hosting company. Still don't know how or why it was a problem only in certain areas, but thankfully it is finally resolved.

Thanks for all the advice.
FTW