Forum Moderators: phranque
Why?
Is there something I don't know?
Is it just brand loyalty?
I also have afew clients that just do not want to change because of the above hassle and because they have been using them for so long they only remember how to pay when the bills come and nothing else.
I haven't moved them because anything that doesn't involve changes via their admin is a royal pain in the A. :-)
I'll also toss in - I was very resistant to goDaddy. Who names their domain registration service GODADDY? I wasn't forming a "name prejudice" but it just struck me as too odd. But several customers were registered with them, and I was forced into it . . . and the more I use the service the better it seems to be. Cheap reg's, a service that works, immediate replies to inquiries (something that I don't think I've EVER seen on Netsol,) so far zero complaints from me, and have registered the last 10 domains there.
I **DO** find I have to do some PR work for them when I tell customers where to register their domain. The GoDaddy legacy lives on . . . .
(I have no affiliations - just given them a lot of my money!)
I will never, ever, ever register another domain again with GoDaddy. I know quite a few others who will never do the same either.
I recommend that if your domain is critical to your business, and you couldn't afford having it randomly yanked, you do not register with GoDaddy
See the exhibitor list for the conference (top right hand corner of the screen you're looking at), booth 32. I've had pleasant experience with them so far, was referred by another webmasterworld member, and they're attending the conference.
Although for different reasons, I'd never use them again either, for anything. The $6 a year I 'saved' per domain wasn't worth it. Plus about 1 day after I registered a domain on godaddy I started getting spam on my contact email address, one I'd used on other registrars for a year or so with no issues.
I don't know where you come up with "$6" savings, but in general, I see nearly $40 in savings per domain, (secondary names I own and forward to live sites).
With GoDaddy at $8.95/yr for registration and free forwarding (to any URL, as deep as you want and even use cgi calls with query data), and NetSol at $35/yr PLUS $12/yr for forwarding --- that makes it $47 v. $8.95.
In additional, NetSol has been getting spammier, lots of pop-up "offers" on their site, junk emails, "partner offers", etc... I get no spam, pop-ups or junk from GD..
If you asked me 2-3 years ago, I would have said "NO WAY" to using GD, (the user interface was rough, support was difficult, and the servers slow), but it has improved greatly.
I have about 40 names at GD now and plan to move all I have at Netsol as they expire.
Here's a kicker --- I called Netsol when they sent me a renew "offer". I told them why I was leaving and after a long conversation with the rep they offered me the same $8.95 that GD offered (wouldn't throw in the free forwarding though), and told me if I took the "deal" I would have to give up my right to transfer out for a full year. It was like talking to a wall --- they couldn't understand that the "price match" was in effect blackmail to stay at NetSol, and that the forwarding fee made it no deal... That makes it about $400 they lost from me this year (if they would have offered to really match GD price), and $1400.00 that I used to pay ($35 x 40) when I did do business with them.
They aren't keeping with the times. Nearly every customer I've had in the past two years has registered at GD --- none have had a problem, and most of them never even heard of NetSol (newbies, but it shows how well GD has marketed themselves).
I can't think of one good reason to use NetSol... can anyone?
If I was slightly less lazy I'd set up a wholesale account with networksolutions or some other large registrar and that would only cost $10 or so per domain.
That's where I get the $6 from. You can only offer so much support and service if your prices are so low that offering more would make you lose money, so I just pay what it costs to get pretty much flawless service. As bakedjake pointed out, from I assume firsthand experience, there was a hidden cost to using godaddy, and I don't need to see more, especially after having used them myself, they skimped in other areas as well, I seem to remember parking domains in frames hosted on godaddy, can't remember the details, but it was really cheesy.
I doubt there has ever been a significant problem report online of the registrar I use, I could search but it would take too long to find one.
This thread seems to be the classic anglo/american method of positing two extreme positions then trying to choose between those bad choices. A much better solution would seem to be to dump the two bad choices and find a good choice.