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Your website can be accessed from all over the world

Does this make sense?

         

Umbra

12:38 pm on Nov 5, 2004 (gmt 0)

10+ Year Member



Here's a radical question: Why are websites available to users from all over the world?

I know there's the Internet tradition that information is free and accessible to anyone who wants it. But... from a marketing point of view, most websites do not NEED to be international.

Most sites do not have a worldwide market. Unless you're a multinational conglomerate (like McDonald's) or information site (like Webmasterworld), you aren't selling products or services to people all over the world, or buying supplies from across the globe, or advertising and marketing worldwide.

More likely, you're a retailer who only ships within your own country or continent, or your website is written in a local language that automatically sets up language barriers, etc.

Nevertheless, people and spiders and spammers from all over the world may enter your index page, browse without buying, and just eat up bandwidth. You analyze your log files and get excited that you receive x visitors per month, but you're not sure what percentage is actually qualified traffic. You purchase sophisticated tracking software and spends lots of time trying to sort out the useful from the useless.

So why not exclude whole swaths of IP addresses representing the regional areas that have no business interest to you? Set up a page that says "Sorry, this website is not available in your area".

(In a sense, this is no different than a 1-800 toll free number which may not be reachable in your area, depending on whether the owner of the toll free number wants to pay x cents/minute to accept calls from your country.)

After that, your website will be a lot less crowded and all your number-crunchings and statistics and conversion rates will make much more sense. What do you think?

victor

12:55 pm on Nov 5, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Most sites do not have a worldwide market

Actually, most sites don't have a market at all. That's because most sites are not commercial.

(Regardless of the impression you may get from WMW that the only sites that matter are commercial ones, they are in the minority still).

Most sites have not a market but an audience.

The reason for publishing on the worldwide web is to gain access to a worldwide audience.

If you are looking to address a parochial market for commercial reasons, then may be think about not having a website at all -- perhaps a billboard and an ad in the local yellow pages will be better suited.

Umbra

1:30 pm on Nov 5, 2004 (gmt 0)

10+ Year Member



The reason for publishing on the worldwide web is to gain access to a worldwide audience.

Really? For example, a Korean search engine or a Italian forum is always interested in a worldwide audience?

Regardless of the impression you may get from WebmasterWorld that the only sites that matter are commercial ones, they are in the minority still.

I don't know any statistics that prove that they are in the minority. Websites don't grow on trees.. they cost time and money. That's why even non-commercial websites try to earn revenue through banner space, adwords, etc.

Regardless, I don't want to go off on a tangent, so since you admit that WebmasterWorld users tend to focus on commercial sites, then let's focus on commercial sites for the remainder of this thread.

If you are looking to address a parochial market for commercial reasons, then may be think about not having a website at all -- perhaps a billboard and an ad in the local yellow pages will be better suited.

That's a non-sequitur and you should know it. Go tell every regional-based real estate website that they should get off the search engines and go back to the local yellow pages.

Rosalind

1:35 pm on Nov 5, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member




Here's a radical question: Why are websites available to users from all over the world?

People travel internationally quite frequently. It wouldn't make sense to turn away visitors or customers just because they're on holiday or on a business trip.

Moreover, using IP to judge country of origin is unreliable. People use proxy servers for privacy, and some use an ISP that gives them an IP address that may not correspond to their country of origin. That could happen where an ISP is selling internet access in various countries but is allocated an IP block from just one.

lgn1

1:44 pm on Nov 5, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



We consider the world our marketplace. Thinking of countries and international borders as hinderance to trade, instead of opportunties is such old school.

Livenomadic

1:51 pm on Nov 5, 2004 (gmt 0)

10+ Year Member



For example, a Korean search engine or a Italian forum is always interested in a worldwide audience?

Absolutely, there are MILLIONS of Koreans living abroad with strong connection to their home.

You can disenfranchise this market if you want, but I'll happily let them come and use my site.

I specifically know of one blogger that makes his living writing about his daily life on a south Pacific island. Most of the site's users are not tourists hoping to travel there but Locals who are abroad interested in hearing about home.

Umbra

2:09 pm on Nov 5, 2004 (gmt 0)

10+ Year Member



Moreover, using IP to judge country of origin is unreliable. People use proxy servers for privacy, and some use an ISP that gives them an IP address that may not correspond to their country of origin.

For better or worse, Rosalind's comment makes everything else a moot point.

victor

4:46 pm on Nov 5, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I don't know any statistics that prove that they are in the minority. Websites don't grow on trees.. they cost time and money. That's why even non-commercial websites try to earn revenue through banner space, adwords, etc.

Regardless, I don't want to go off on a tangent,

I don't think it is a tangent. The web has strengths and weaknesses, and the original poster is pointing out an assumed weakness that applies to commercial operations. But the question is phrased as if the web exists solely for that purpose. It is not possible to answer the question in its own terms because the web does not exist solely for that.

I don't have stats either. But I do know that the web (like usenet) started as a non-commercial project. I believe that the web (like usenet) is still predominently non-commercial. If there has been a change, then it is for the proponents of that view to gather the evidence.

Children don't grow on trees either. And I am sure there are sites like OrphanageMasterWorld where 95% of the posts are about monetarizing children.

But that doesn't mean the majority of children are born and bred in orphanages. I'd guess the vast majority are still raised in variants of the traditional not-for-profit family, no matter how unlikely the orphanage masters find that.

Don't mistake the focus of this site for the web as a whole. That way leads to the sort of question that started this thread.

lgn1

8:41 pm on Nov 5, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Moreover, using IP to judge country of origin is unreliable

Actually it is about 98% reliable.

The other 2% are non-us users on AOL which defaults to
US servers, and a few parnaoid people using proxy servers to hide identity.

cwnet

9:33 pm on Nov 5, 2004 (gmt 0)

10+ Year Member



WWW = World Wide Web

Anyway, if you want to block access from any or all countries you are free to do so by obtaining the IP lists.

The most recent example was www.georgebush.com which was not accesible from outside the US (except via Google Cache and anonyminus proxies etc.).

Umbra

10:00 pm on Nov 5, 2004 (gmt 0)

10+ Year Member



Anyway, if you want to block access from any or all countries you are free to do so by obtaining the IP lists

Is there an up-to-date map that matches IP address ranges with the corresponding geographic area?

Even if we don't actually ban certain countries (this thread was more of a thought experiment) it would be helpful with our webmetrics.

cwnet

10:32 pm on Nov 5, 2004 (gmt 0)

10+ Year Member



Google for "IP-Country mapping Database"

iblaine

11:51 pm on Nov 5, 2004 (gmt 0)

10+ Year Member



Yikes. The internet is definetly not like a 1-800 number. Phone services are controlled by private companies that limit access unless you're a paying customer. The internet on the other hand was set up to encourage free communication. It's not owned by any one government or company but is controlled through policies set forth by WIPO, NSF, IEEE, and others. If you want to block foreign traffic then that's something an individual would need to address on their own server.

plumsauce

8:43 am on Nov 6, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member




just solve the problem completely.

take your server offline and quit worrying about it.

Rosalind

5:21 pm on Nov 6, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member





Moreover, using IP to judge country of origin is unreliable

Actually it is about 98% reliable.

The other 2% are non-us users on AOL which defaults to
US servers, and a few parnaoid people using proxy servers to hide identity.

That has to depend a lot on where you are from. I'd imagine that if you're in Europe the percentage of your target audience showing a misleading IP would be much higher.

bateman_ap

5:47 pm on Nov 6, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Actually it is about 98% reliable.

What about the two out of every hundred people you would be turning away? They could be the ones with the big purchase you have just sent to your rivals...

My connection for a few months was determined by google to be in the netherlands or somewhere like that when in fact i am UK based.

idoc

6:06 pm on Nov 6, 2004 (gmt 0)

10+ Year Member



I think the idea of restricting access to your target market is becoming not so bad an idea. In the early years of the internet, I bought into the idea of "free" information. In reality, no information is really "free" there is a cost to it somewhere to somebody. Really, is it any more different a concept from email spam relay filters... say I don't want any more email accepted on the servers from .tw or .cn domains. No one has an issue with that concept. I have long implemented such an i.p. based filter for single i.p.'s and blocks of i.p.'s that scrape site pages and try to mass download my sites etc. I have also come to realize in the past few months that because the sites and servers I manage only target U.S. visitors and in fact can only service U.S. customers... It is really a lot simpler to block those class A addresses from ripe, apnic and lacnic that cause me the most grief and to be done with it. It is not a matter of arrogance... in this case it has just become a necessity. "Free" information or no the Internet is not what it used to be.

xxxxxpp

7:49 pm on Nov 6, 2004 (gmt 0)



The whole point of the internet is connecting the world. It's developed for that reason. Sure, the internet changed, bu what doesn'? If you really dislike anyone who doesn't liv in the U.S., then maybe you should develop a new sort of internet, one that's only accessible within the US. But that's the same as turing the clock back 20 years. Globalization is a fact(finally) and it won't go away

deejay

8:11 pm on Nov 6, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Two examples from the past month where blocking other countries has cost a website money:

1. I live in New Zealand. My best friend lives in Texas and has just bought her first house. She's a mad keen online shopper and will buy most of the materials to renovate/decorate her house online.

We had an ICQ session recently looking at wallpapers and curtains. One website had everything she wanted, and apparently displayed it very attractively, letting her put materials side by side on a page... but when she sent me there to get my opinion... I couldn't view the site.

We went elsewhere. Found what she wanted. She bought from the other sites.

2 A well-respected consultant I work with here was contacted by a professional acquaintance from Europe, wanting feedback on a service methodology described by a site in his country. Apparently an interesting and innovative technique, but when John couldn't access the information here, and was therefore unable to offer a proper opinion. The European contact put the new service aside in favour of tried-and-true because he was not confident without John's support.

Yes, we could have overcome the obstacles in either case. I could have found a proxy to surf through, and John's client could have copied and sent through more information. But when the world is literally at your fingertips.. why bother? The average user won't.

It isn't just industry that is globalising - it's people. I have as regular and as close contact with friends overseas as I do with friends here in NZ.

If your website comes between people instead of helping them communicate more closely, it will be put aside in favour of those that do help.

victor

8:37 pm on Nov 6, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Actually it is about 98% reliable.

Even if it were that accurate -- which it may be for some markets/audiences/industries -- that's still the equivalent of being offline for a whole week each year.

That's not a course of action I'd be happy to recommend to anyone.

Those little percentages add up - 2% here for mis-identified IP addresses; 5% there for failing to meet an accessibility need; 10% somewhere else for being obstructive to non-IE users; 1% overnight (your time) because the design means it has to be down for backups and servicing; etc etc.

Anything less that 100% in any dimension is a big, big problem.

raywood

2:50 pm on Nov 9, 2004 (gmt 0)

10+ Year Member



umbra,

>> Nevertheless, people and spiders and spammers from all over the world may enter your index page, browse without buying, and just eat up bandwidth. You analyze your log files and get excited that you receive x visitors per month, but you're not sure what percentage is actually qualified traffic. You purchase sophisticated tracking software and spends lots of time trying to sort out the useful from the useless. <<

This is no different than what happens with domestic visitors. If I were getting enough international traffic to clutter up my logs and increase my bandwidth expense, I'd sure consider doing business with international visitors.

In fact, I'm doing just that on one of my sites.

rytis

3:18 pm on Nov 9, 2004 (gmt 0)

10+ Year Member



One disadvantage of blocking anybody that comes to mind, you may prevent getting links from webmasters living in "unwelcome" areas, whose websites may be visited by people living in "welcome" areas.

rytis

3:44 pm on Nov 9, 2004 (gmt 0)

10+ Year Member



To add to above, dmoz reviewers, product evaluators, partnership seekers, whatever people working for companies across the globe...