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Non spam email messages treated as spam

How to avoid that?

         

silverbytes

5:42 pm on Aug 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I saw many replies in from my clients in my inbox tagged in subject as spam. Obviously their antispams catched my messages sent from outlook express.
That is a big concern to me. Means some messages are lost (maybe some clients too) and other potential clients are not being reached either.

My messages included some printscreens and links.

But the question is: how to write emails to minimize the risk of being catched as spam (in non spam regular messages of course)?

Dreamquick

6:10 pm on Aug 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



You need to understand what system they use to tag their spam - once you know that you can start to look at why it happened, otherwise it'll be like trying to find a needle in a haystack since there are so many ways to "identify" spam.

- Tony

Robino

6:17 pm on Aug 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member




Do a search for "spam checker". There are quite a few tools that will allow you to check your email against SPAM filters.

If you have an 800 number in your signature, that will trigger many SPAM filters. Isn't that crazy!

silverbytes

6:14 am on Aug 19, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Do you understand what I mean? I'm not trying to fight spam I receive.

I send regular email and other people's antispam catches them...

How can I guess what are they using?
I was asking for tips to pass trough them... (with the normal messages not bulk I send to my clients)
Tips?

kwngian

7:12 am on Aug 19, 2004 (gmt 0)

10+ Year Member




For emails send to Yahoo accounts, anything that does not resolve as from the sender's domain will be treated as spam and placed in bulk folder. e.g. say if you send your mails through your ISP but the sender's information is your site's email address.

Perhaps, your present host is using the same method.

Robino

1:37 pm on Aug 19, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member




For emails send to Yahoo accounts, anything that does not resolve as from the sender's domain will be treated as spam and placed in bulk folder.

That's false.

silverbytes, there are tools that will allow you to run your OUTGOING email through program that checks your email for SPAM triggers. Some of them give you a score based on the number of triggers you set off.

Sticky me if you want a few examples.

danieljean

2:18 pm on Aug 19, 2004 (gmt 0)

10+ Year Member



silverbytes- I think everyone here understands what your problem is. You send the email, and your client's email program catches it and marks it as spam- something you have little direct control over.

Asking customers to whitelist your address can work, as long as they know how to do it.

Try to run your messages through different filters to see what words are triggers. Including images and other links in html are often flags for spam. Perhaps you could try sending your email as plain text?

Better spam filters and sender authentication hopefully will improve things. As new technologies appear, more of us will hopefully adopt them.

Romeo

3:04 pm on Aug 19, 2004 (gmt 0)

10+ Year Member



Some spam-tagging software writes a detailed analysis report into the header of the mail (e.g. SpamAssassin).
You may ask one of your clients to forward you a piece of mail back with all headers included, so you can take a look, by which rules you got scored.

Regards,
R.

silverbytes

11:12 pm on Aug 19, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Thanks. I'm a bit depressed. Can't send plain text only I must explain some things and need to show graphics and links ...

kwngian

4:14 pm on Aug 20, 2004 (gmt 0)

10+ Year Member



That's false.

Have you done enough test to make that statement?

It may be false for you but it certainly true for test done on my side.

The initial post was to avpid being caught in spam filters. It is a precaution to him an area that he may need to take care.

Robino

4:29 pm on Aug 20, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member





Have you done enough test to make that statement?

Yes.

I'm not saying that the emails will never get sent to the Bulk folder. But it definitely isn't a guarantee.