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Do you know of any web hosting companies that offer these same features, perhaps even more, for a reasonable price? Please post a webhost that you would recommend.
Just look for the spiel about that data center in Baltimore, and send an email to their tech support to test their friendliness and response times. There's plenty of Alabanza hosts out there, so finding one shouldn't be hard. (I'm using www.hostingmatters.com).
You can also fax it. That's for using SSH instead of telnet, which is a safety measure, since there can be security holes otherwise. A lot of companies opt for SSH for this reason.
That's who I use, and there have been issues with tech support response on the few occasions where there's been a problem. I was on the verge of cancelling and the support manager called on the phone to apologize. It's been virtually trouble-free, so there hasn't been much need to contact them but once or twice.
They all have similar features, the pricing and reseller programs vary, as well as the support.This was the best reseller program, but I just found another one of these companies whose basic rate for the 50 meg account is 5.95 without having to be a reseller. I've been sending an inquiry mail to companies as I've found them, and haven't received a response from 2 or 3. When that happens they're out of the running.
When looking for a host, stay as far away from the "index" and "host directory" sites as you can. Everyone I've ever seen is suspect - don't trust them for a second. The one mentioned in this thread is in that category.
I've been on two of their boxes with clients. Not recommended. Slow overloaded servers and support is next to nonexistent imho.
I use olm.net for quite a bit of hosting. huge with a track record at unbeatable prices. this box hosted by them through westhost.com.