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Forum Moderators: phranque
Does anyone know what can be the problem?
This domain name was tranferred from registrar A to registrar B a few months back.
Two days before the site went down, registrar A emailed me saying the domain name was about to expire, but it wasn't. Registrar B (and netSol) showed the expiration date sometime in 2006.
Is it possible that registrar A did something to affect the domain name, even if they have no control over it? Registrar B says that they have complete control over the domain name.
If you can ftp to the site it means you have hosting set up, and that sounds okay.
How about checking to see if there is a default or index page on the server? If not, upload one and try to access the site again.
Yeah, it sounds simple stupid, but last week when I set up hosting for a new domain through my reseller account I spent an hour troubleshooting "The page cannot be displayed" before realizing that I didn't have an index page set in my site setup skeleton.
The think is, everything was working before I received that notice from registrar A - I really think they did something to screw it up, but of course they are denying it.
I also tried to delete the domain from the DNS server and set it up again. I already waited 2 weeks, so it is not a propagation issue either.
BTW, I have an idea of what I am doing. I have my own dedicated server and have many sites running. The problem is this one, which is puzzling me - it should be working, but it is not.
If it is a Linux or other Unix-type machine, it could be to do with the permissons on the document root directory - try chmod 755. I don't know enough about Windows servers to make a comment.