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AOL turning back sent newsletters

anyone else having this trouble right now?

         

cyberfyber

3:18 am on May 18, 2004 (gmt 0)

10+ Year Member Top Contributors Of The Month



I sent out my latest newsletter yesterday and it was returned to me for hundreds of my subscribers who happened to be with AOL.

Sent another out today with apologies and a notation as to where they could find it online (my newsletter that is)....and THAT WAS RETURNED.

Anyone else having this trouble?

Anyone know where or to whom I can complain to at AOL?

TimmyMagic

10:05 am on May 18, 2004 (gmt 0)

10+ Year Member



I am having the same thing happen to me. Even when I send out a personal email from hotmail to a bunch of people I know. AOL seem to have a very severe junk email blocker. It's all very well blocking junk email but if I was an AOL customer then I wouldn't be too happy knowing that legitimate emails are not getting through.

hannamyluv

12:05 pm on May 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Here is a disscussion from a few months ago about it.

[webmasterworld.com...]

You may find it helpful.

cyberfyber

2:31 pm on May 18, 2004 (gmt 0)

10+ Year Member Top Contributors Of The Month



thanks hannamyluv.

'Will look into the 'white listing' deal. I was once white listed long ago when I was sending newsletters from my own AOL account, but now I'm using a 3rd party mailing list provider, whom I'll contact as well.

In as far as the possibility of these folks hitting the spam button....it's just too unlikely for so many people to do this at the same time. I send 2 newsletters a week and this is the first that I've had this sort of trouble.

On another note...the strangest thing is the response I get back. In the subject line is: "Returned Mail: User Unknown"