DON'T use Icanx.com for web hosting

[Luckyx26]

If you're thinking of choosing ICANx.com for your web hosting, I advise you to change your mind.

1. My site went down more than two or three times a month.
2. When you email them or fill out a "support ticket" on their website, they NEVER get back to you.
3. When you try to get your money back (they offer a 30 day money back guarantee), they STILL don't respond to you.
4. They lie. (I paid them about 10 bucks for them to renew my two domain names and they charged me, but my domain names expired. I FINALLY got them to respond to THIS problem and they said that I had to go through the domain name company that I used, but the problem is, I did everything through ICANx the year before with no problems. They tell me that GoDaddy.com handled my domain names. They said that they use an anonymous company. Well, I called GoDaddy.com and they said that there is a contact email for the person who ordered the domain names and that email was [e-mail]. yeah, uh, if you don't use GoDaddy.com for domain names, why would they have YOUR EMAIL ADDRESS?)

So, if you want poor customer service and an unreliable hosting company, by all means, choose ICANX.com.

John S.

[MatthewHSE]

Welcome to Webmaster World, Luckyx26, but according to the charter [webmasterworld.com] of this forum, discussion of hosting companies is not allowed due to spamming concerns. No criticism or offense intended, but it would have been better to have explained, without mentioning names, what difficulties you experienced and wind up with a list of things to check before signing up with a hosting company. Most members here appreciate the upbeat, positive atmosphere here and "rants" against particular hosting companies don't really contribute to that atmosphere. Like I said, no offense intended here; just a couple guidelines that will help you get more out of the fantastic community here at Webmaster World!