Forum Moderators: phranque
If your site has intermittent or permanent problems for a period, obviously a message can be put up on the site in appropriate places. Is it best to limit this message to the exact place in which problems occur, or to put some sort of general apology up during and after the period.
Hardly any large sites that I have used actually say prominently when there are problems, they wait for you to contact them about it. Wonder if this is a PR damage limitation exercise or just neglect.
A general notice seems the more genuine and helpful thing to do, but does it actually alert everyone to the fact that you've got problems unnecessarily.
I've actually within the last year experienced both situations you describe - where a general announcement was made even though the section of that site which was having problems wasn't one which I would have accessed; and on another site, ONLY the sectors with problems (javascripts as I recall) had a notation to that effect.
Either one was fine with me: I KNEW that both sites had assumedly temporary troubles, and that both should be fixed within a relatively short time-frame.
I think it should be obligatory to do one or the other though, and not just leave people wondering if the site is just temporarily deranged or permanently broken....
