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Changing Servers

Problems faced

         

Visit Thailand

12:44 am on Nov 27, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



What could the reason be for a massive drop in hits straight away after changing servers (and hence IP address)?

Are there numerous things to check or any tips?

Visit Thailand

3:51 am on Nov 27, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Also I would like to ask please whether I need to do anything to my old server.

I have not changed domains only servers so the IP address has changed.

DNS seems to be working fine.

Should I remove all the stuff from my old server and do a whole site IP redirect?

Thanks

Bootboy

11:54 pm on Nov 27, 2003 (gmt 0)

10+ Year Member



Once the IPS TAGS have resolved (about 24hrs) your old server is irrelevant to visitors. What's your URL?

Visit Thailand

12:23 am on Nov 28, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



IPS Tags?

I cannot share the url but find it unusual to experience a drop of over 50% in traffic.

Googlebot visited but not for as long as she normally does and only covered a few pages rather than a few hundred or thousand.

It has now been some 6 days since the move.

Thanks for any suggestions.

Bootboy

1:03 am on Nov 28, 2003 (gmt 0)

10+ Year Member


Sorry, IPS TAGS only refers to UK domains! I meant DNS, same applies. Shame you can't share the URL. I believe that sites that share a server with a porn or Google blacklisted site can suffer. It might be worth checking this with the host. Has your Google position changed? Where do your visitors usually link from?

Visit Thailand

1:09 am on Nov 28, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Thanks Bootboy.

The server is dedicated so no porn.

Everything else is the same our SERP's, sales, Adsense, Adwords etc.

Just the hits in the stats which have dropped over 50%.

The DNS seems to be working fine etc.

Visit Thailand

5:50 am on Dec 1, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Does anyone else have any ideas?

percentages

7:13 am on Dec 1, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Before switching servers I recommend setting the TTL (Time To Live) value on the old server to 5 minutes.

This should not account for a 50% reported drop in hits however.

ISP caching can account for some lost hits in reporting, but not 50%+ unless you have a very unusual site.

I guess it has now been at least 4 days since you made the switch? Have you seen any recovery? Is it possible that the US holiday weekend is influencing your numbers?

Is it possible the new numbers reported are by a different piece of analysis software?

When switching, reporting can be inaccurate because of ISP caching, local page caching and a few other less important elements. But I would be worried about 50%+....under 10% I wouldn't lose too much sleep over as that it probably not real and will recover in the reports in time.

Always remember that no "hits" or "visitors" report is accurate, but for a high traffic site the numbers shouldn't drop by large percentages simply because of a hosting change.

Bottom line, by now most people are finding the site.....chances are the reports are not accurately reflecting that fact.

Visit Thailand

9:16 am on Dec 1, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Thank you percentages.

I agree a 10% drop would not be a problem in fact I had already told myself that there could be a 10-20% drop just for logicistic reasons but this is actually much more than 50% (closer to 75%).

It has been some 10 days or so since we moved. There was a problem moving which resulted in us having to reupload all the files to the new server.

This initially made the stats programme show a hits at around 22 a day! Presumably it was uploaded incorrectly when there was a problem and so wasn't working properly.

There I panicked and had the host reinstall the stats programme but it has only increased from the 22 a day to only 75% fraction of the tens of thousands per day we were getting. (right up until the move)

I have noticed that Googlebot comes in for only one page since the move whereas normally she would be scouring through hundreds or thousands of pages per day.