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What Action Can Be Taken Against a Serial Spammer

Is there anything we can do?



9:27 am on Oct 31, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

My company is being continually innundated by a company whom we are assuming is a 'spam middle man'.

The client company is offering 'quality logo design' - I am sure you know who I mean.

These messages are texbook spam - sent speculatively to recently registered domains and we have now reached the limit in tolerating these messages. It goes without saying that the domain which seems to be sending these messages simply has a single web pages saying, in HTML size 2 text, 'under construction'. Their opt-out either goes to a 404 message or goes nowhere.

Realistically, is there anywhere UK, US or otherwise where we can report this spammer with some hope of action being taken.

With the EU Directive on Privacy and Electronic Communication becoming law in the UK on 15 December, I would love this company to become the first example of a company fined for breaching this legislation.


9:40 am on Oct 31, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

Not a prayer ... bang their garbage into spamcop and hope that your report is the straw that breaks the camel's back and gets their hosting terminated.

If these are the people I'm thinking of they send out lots of spam with a website related theme - all pointed to the same site pro-hosted with Yahoo! who don't seem to care about the amounts of spam being generated by their client pointing back to their site.

You know you've been on the web a while when (1) you can remember using & liking AltaVista when it was still part of digital (2) you can remember when Yahoo! used to be a nice community place rather than the faceless corporation it is today...

- Tony


10:26 am on Oct 31, 2003 (gmt 0)

10+ Year Member

Damn, now I feel old.



10:28 am on Oct 31, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

maybe everyone should set up a rule to forward
these mails to the emails listed in their
various whois records. a copy for each of the
contacts of each of the domains they use.

let's see,

for the 3 known related domains, and 3 contacts
per domain, that's 9 to 1.

if he sends out a million emails, he gets
9 million back.

oh, and don't forget to include a copy to
his sales inquiry address, that should just
about make any real inquiries invisible.


10:48 am on Oct 31, 2003 (gmt 0)

10+ Year Member

How many of these are you getting? I got one for each of my new domains. I deleted them without opening and never got anymore.

If he's in the US, we still don't have a federal law to go after spammers. I wish we did. You can send a complaint to the uce@ftc.gov, but they're powerless unless he's committing a crime. I like plumsauce's idea. Could also post his addresses in news groups so other spammers pick his up.


11:47 am on Oct 31, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

Hello BlueSky

We are getting approx. 5-10 per day, per domain. As we manage client domains (currently about 50) you can do the maths!

Not only are we getting these from what seems like 'one source' we are getting the same message from different 'senders'.

So we are getting 'quality logo design' from 'sender x' and 'quality logo design' from 'sender y'. We are also getting variants on these messages, such as 'quality brochure design', 'quality animated logo design' etc. etc. etc.

What amazes me is that these clowns actually think they will get work from these mailings. We are not opening any of them and deleting them upon receipt.

The source of these emails appear to be using a '.net' domain and their name at least suggests some kind of 'uk base'. I realise that I could use some kind of email solutions to block/delete these messages, but hoped to report this abuse to someone who may just be motivated to act....


10:59 pm on Oct 31, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member


wish i were as lucky as you. the DEL key is just
about worn out over here, same source, every few days.

BTW, they also use a form based inquiry system.
sometimes, it's feels good to run a bot against
the form with random info for as long as the
bandwidth is not needed for something else.

one machine ain't hurting much.

more machines == server fall down, go boom

more machines on autopilot == gone forever, or at
least some big bandwidth bills.


1:38 pm on Nov 6, 2003 (gmt 0)

10+ Year Member

get yourself a good server side anti-spam program.. We use MailScanner and it blocks 90% of what we used to get.

There is hope! We were constantly getting bombarded by another US companies inkjet refill spam, I am talking 100-200 a day. So what I did was track down their business information through the Div. of Corporations in FL and send them a notice by certified mail that further emails from them would incure a $100 per message fee. The next time they sent spam I opened an billing account and configured the system to update their account for every inbound spam, we archived the messages and emailed them individual invoices and mailed statements to them for a few weeks.

When they didn't pay, I referred their account to NCO Financial, Our collection agency. Who started collections against them. Obviosly they didn't pay so we took all of our documentation over to the Court House and filed a small claims lawsuit against them.

They failed to appear in court so we got a judgement by default and then got a seizure / garnishment order and had the sheriff's office show up at their place of business..

Now I went to alot of work on this, and I took a risk by shelling out some money for court costs etc. but I was finally able to collect almost $5000 and the company is now out of business in a big way by documenting and handling it through official channels. Since this company was in S. Florida too I figured I stood a better than average chance.

If it went to a bench trial then I don't know what would have happened or if I would have prevailed, I am not an attorney and I am not sure about the case law that is out there.


2:04 pm on Nov 6, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

>and I am not sure about the case law that is out there.

Thru the efforts of folks like you, case law in America is being re-written every day. In this particular case, like it or not, you've probably set precedence in some fashion....and that is good.





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