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MSN shuts down its chatrooms

         

ukgimp

7:20 am on Sep 24, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



[news.bbc.co.uk...]

Could this impact brand perception on searching when poeple switch over to other chat room providers?

Mike12345

7:53 am on Sep 24, 2003 (gmt 0)

10+ Year Member



About time something like this happened, i hope other large companies follow suit.

ken_b

7:55 am on Sep 24, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



An earlier thread on this

[webmasterworld.com ]

Marcia

7:56 am on Sep 24, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



It's no so much branding - that's still there with their instant messaging. There's a liability factor - and the expense of having to monitor them.

Chatrooms on MSN's other global sites will either be supervised - or moderated - by an adult 24 hours a day, or will be on a credit card subscription-basis only.

It means no free, unmoderated chatrooms will exist anymore on any of MSN's global network of sites.

I worked as a chat room moderator. The only time chat was un-moderated was for a few hours middle of the night Pacific Time. And trolls knew it. I got off work at midnight and would often go around saying goodnight and then skulk around invisible for a while afterward to catch them, or work on sites late and stay on IM so I could be called in by buddies who were still there if they needed help.

That site has eliminated open chat altogether as of a few months ago, has no more paid chat mods, which is a saving of considerable expense, and has only scheduled hosted chats.

It's also a revenue issue - chatrooms don't generate banner ad clicks too well. Plus, if there are certain types of problems it can lead to legal expense.

[edited by: Marcia at 7:58 am (utc) on Sep. 24, 2003]

Smiley

7:56 am on Sep 24, 2003 (gmt 0)

10+ Year Member



> About time something like this happened

Do you mean because of the security issues or some other reason?

Marcia

8:01 am on Sep 24, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



There are predators and all kinds of unmentionable nasties that turn up, even in women's chats. Especially in some parenting chats. And there can be a security issue that can be very serious for some individuals.

[edited by: Marcia at 8:06 am (utc) on Sep. 24, 2003]

ukgimp

8:03 am on Sep 24, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



This will just push them out of well moderated rooms into the dangerous world of non moderated chat rooms. When I talk about them I mean children. Children get groomed in these places. Fact!

Mike12345

8:45 am on Sep 24, 2003 (gmt 0)

10+ Year Member



Do you mean because of the security issues
- yep, but i do agree with ukgimp that kids will go to unmoderated chat rooms, but i hope that eventually things like that will be eradicated, although it seems most unlikely.

Hopefully with all the current media exposure that kids will wake up to the dangers of chat rooms. Maybe MSN closing their chat facilties will further reinforce that warning.