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Not seeing updated pages

They ARE in the ftp....¿¿

         

tbear

8:01 pm on May 8, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Can anyone help¿
When I have uploaded new versions of pages, recently, to 2 different ftp accounts (unconnected) I am not seeing them when I surf the pages. This happened with images recently and I got around it by re-naming the images, but I certainly don't want to re-name, for example, my 'index.html' page.
Oh, and since I recently started using 'Opera' (love it!) I tried to see them with that as a browser, since I'd not visited the site with Opera, no joy...... so forget browser cache as a source of the problem.
WHen I check the files that are on the ftp, they are correct and up to date, I just don't seem to be able to call them from a browser (nor clients either, so it seems to be a problem for any site visitor).
Can ftps have cache problems?¿

le_gber

8:04 pm on May 8, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Have you tried deleting the files, try viewing them and then reuploading them on you don't see them anymore?

Or, may be your ISP is doing heavy caching.

Leo

tbear

8:10 pm on May 8, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Yes LEo, been there. Just went again to be three hundred sure....
What is puzzling is that when I view the page direct from the ftp (ws_ftp95) I see the updated page code. The date of upload is also correct, it is just not showing in a browser.
What's 'heavy caching', sounds like it may be what I don't need? :+)

g1smd

10:52 am on May 9, 2003 (gmt 0)

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Last time this happened to me it was a simple typo where I had a letter in the filename in Upper case by mistake. I now ensure all filenames are all in lower case. Also, just do a quick reality check that you haven't uploaded a .png, but referred to it as a .jpg or .gif or anything silly like that.

I'm sure you have already checked, but usually it is something really silly that causes the biggest confusion. Been there. Done that.

Ross

11:11 am on May 9, 2003 (gmt 0)

10+ Year Member



Tbear,
Have you tried hitting CTL-F5 to force a reload of the cache?

Mike12345

11:23 am on May 9, 2003 (gmt 0)

10+ Year Member



Sometimes files take a little while to propagate, how long since you uploaded them?

tbear

6:01 pm on May 9, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Hmm, thanks guys....
>>a letter in the filename in Upper case by mistake

I just modified the file, not the name (index.html) and I never use capitals for file names... ;+)

>>Have you tried hitting CTL-F5 to force a reload of the cache?

I tried a browser that had never seen the site before (Opera) so I don't think it's my cache....

>>how long since you uploaded them?

Now we're looking at 24 hrs, and the problem never existed before, that is, I'd upload and there they'd be...

The site is just a 'capricho', i.e. not important, but it does give me and it's visitors a little satisfaction (at my expense).

Again, thanks for the help, <scratches head>must be a server problem, methinks </scratches head>

carfac

5:40 am on May 10, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Couple thoughts... Yes, I know these are all pretty stupid, but I have done all of them!

1) Are you uploading to the correct directory?
2) View the source (from the server) with your FTP- make sure the files ACTUALLY uploaded
3) Purge that cache again
4) Are they straight HTML? Sometimes templete based pages have to update through a system
5) On the same thought as the last... do you use mod_perl? You *might* have to restart the server to see some changes if they run through mod_perl.
6) purge that cache AGAIN!

Good Luck!

dave

tbear

2:12 pm on May 10, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Well, the problem seems to have righted itself.
I appreciate all the help, I believe everything I did was correct and also that we all sometimes make the most silly mistakes (even me LOL), but all of a sudden it's working again which leads me to believe it must have been a server problem (not mine) which is corrected.
Possibly related to le_gber's comment about heavy caching.
Thanks again folks......time now to sit and wait for the gizmo quizzzzzz....