Forum Moderators: phranque
On the surface, though, most of the BIG guys have hundreds, if not thousands of servers that balance the load between them. If there are a few dozen servers that are down at any one time - in most cases - the visitor wouldn't notice, because they would automatically be switched to a working server.
So to compare the big guys, to somebody like myself with only 2 dedicated servers, my downtime is going to be more than the 'big' guys, and those with virtual servers are probably down a little longer, since there are dozens of different customers on the same server that could cause more frequent outages.
Hopefully somebody here has some actual statistics.
Steve
At least for our site, the only unscheduled downtime we have is if our production DB crashes and needs to be rebooted. This process takes about 5-10 minutes, and happens rarely.
We also schedule downtime for major releases and firewall maintenance, and can have our site behind a "We are upgrading our site" page for a couple hours if it is a big release. This happens in the middle of the night when traffic would be minimal anyway.