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Forum Moderators: phranque
On low value goods, you don't really want to be spending time taking calls...
I would add a general contact number at the same time though - it seems somehow wrong to me to set your site up so that only people with Skype can contact you. That could be taken the wrong way by some visitors (especially on the "problems" side).
If you already have existing contact numbers, and this would be additional to those, you can't really lose.