Forum Moderators: phranque
I have a dedicated server running linux.
Starting a couple days ago, I began getting frequent visitors telling me they can not access my websites hosted on that server.
I started investigating and found that everything is working great ("blazing fast") for most of my patrons. A few are saying they haven't been able to get on for the past few days.
It's not a geographical issue. I have a patron in Michigan, Florida, California without access; I have others in these same states having no problems whatsoever.
I've never seen anything quite like it. Any ideas?
Bryan
There are so many things that can cause this. For example, on one set of servers I work with they are frequently having problems with AOL customers getting to it. All across the board, from the ISP to the bandwidth provider (in this case, Qwest) to AOL, everyone says "no problem here, it must be them."
My suspicion is just that some networks temporarily aren't able to connect to others, which is kind of counter to the whole way the Internet is structured.
I went to traceroute.org and ran trace routes from several locations in the US. I found that most accessed my website, but a few did not. The ones that did not all stalled out at the same ip address. The ip is not on my server, but is owned by ipowerweb (that's where I have my dedicated server) so I assume all isp's that use a path that crosses that "hop" can not access the site. I've forwarded this info to them, but still no resolve. My traffic dropped from averaging 3500 in the days leading up to the problem to 500 since.
I really don't want to have to up and move everything to a new dedicated server. Does anybody know of a good way to get these guys to fix this problem asap...
Bryan
