Welcome to WebmasterWorld Guest from 54.196.47.128

Forum Moderators: phranque

Message Too Old, No Replies

Mailto versus sendmail: request for opinion

Is one BLATANTLY better for a very small website?

     
11:24 pm on Mar 18, 2006 (gmt 0)

Preferred Member

10+ Year Member

joined:Feb 14, 2005
posts:475
votes: 0


My client has a VERY small website (2 pages aside from a possible "contact me" page) but wants to enable his customers to contact. I suggested a simple icon with "mailto:..." plus my client's email. He also likes a fancified form I have elsewhere that uses asp/sendmail. Is there a security or other reason that makes it a good idea to avoid use of mailto?
11:33 pm on Mar 18, 2006 (gmt 0)

New User

10+ Year Member

joined:Mar 16, 2006
posts:8
votes: 0


spam would probably be more likely with the mailto:
11:59 pm on Mar 18, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Sept 20, 2002
posts:735
votes: 1


If your client's e-mail address is visible in the HTML coding (because of the "mailto:" link), then spam-bots can harvest it.

It's fairly standard to use form-handlers instead, especially since up-to-date browsers may choke on or panic due to a naked mailto: link. Besides, a form looks more professional.

Does your client's server host not provide a standard form-handler script? There are plenty of free ones and/or secure ones. It shouldn't be any trouble to set your client up with a proper contact form.

Eliz.

2:25 pm on Mar 19, 2006 (gmt 0)

Preferred Member

10+ Year Member

joined:Feb 14, 2005
posts:475
votes: 0


I have no problem at all with the "howto" (I've done it more than once and it's not that hard) or with the host's ability to handle (I have a few on this host). It's just the "whether to". So I see you're saying "spam likelihood" plus "professionionial look" both mean "whether" means "yes".
6:01 pm on Mar 19, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member rocknbil is a WebmasterWorld Top Contributor of All Time 10+ Year Member

joined:Nov 28, 2004
posts:7999
votes: 0


Additionally, a form can prompt for the right questions to be answered, so that the recipient can make an informed reply.
6:25 pm on Mar 19, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:June 18, 2003
posts:1929
votes: 0


IMHO forms are the way to go. Not many people would login into their email to contact you if it's not super important. They'll just procrastinate and eventually forget.

I'd estimate that over 95% of all contact I get from my website comes via the form, not direct email. Both are published and visible on the same page.

Form is just so much easier to fill in and send.

11:27 pm on Mar 19, 2006 (gmt 0)

Moderator from US 

WebmasterWorld Administrator robert_charlton is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:Nov 11, 2000
posts:11951
votes: 308


I recommend using Hiveware Enkoder, which offers a free online form to create an encoded javascript email link that should protect you against most spambots. More discussion here...

Protecting Email Addresses From Harvesters
[webmasterworld.com...]

2:38 am on Mar 20, 2006 (gmt 0)

Preferred Member

10+ Year Member

joined:Feb 14, 2005
posts:475
votes: 0


Am I then to conclude from all these spambot concerns that no character string containing the (my) client's email address should be available on the website area (as it might in a simple mailto:)? As for "informed decision..." I get tied up in my own mind about whether to be "stylish" or "simple" (in this client's case, all the potential client will need to decide is "what do you want to tell me?" and "how should I get back in touch? [email, phone, snail mail...etc.]) Not much else for my client's website. He just wants "web presence" and a chance for folks to say "howdy" to his store.
8:58 am on Mar 20, 2006 (gmt 0)

Moderator from US 

WebmasterWorld Administrator robert_charlton is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:Nov 11, 2000
posts:11951
votes: 308


Am I then to conclude from all these spambot concerns that no character string containing the (my) client's email address should be available on the website area...

That's been my conclusion....

9:25 pm on Mar 20, 2006 (gmt 0)

Preferred Member

10+ Year Member

joined:Feb 14, 2005
posts:475
votes: 0


Would not a "bot" of some sort be able to "deduce" or speculate e.g., anything@myclient.com?
9:58 pm on Mar 20, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Sept 20, 2002
posts:735
votes: 1


albo asked:
Would not a "bot" of some sort be able to "deduce" or speculate e.g., anything@myclient.com?

Yes, which is why you should use other than "standard" account names; for instance, use "tech_dude@mydomain.com" rather than "support@domain.com", or "salute_when_you_say_that@domain.com" rather that "admin@domain.com". And you should set your "default" e-mail address to ":blackhole:", so mail directed at invalid account names doesn't get through.

As for worries about mis-labelled but legitimate mail being "lost" (because no "bounce" message is sent), this is what the contact form is for: If somebody loses your address (or doesn't have it in the first place), the form provides a goof-proof method of contacting you.

Eliz.

 

Join The Conversation

Moderators and Top Contributors

Hot Threads This Week

Featured Threads

Free SEO Tools

Hire Expert Members