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It's fairly standard to use form-handlers instead, especially since up-to-date browsers may choke on or panic due to a naked mailto: link. Besides, a form looks more professional.
Does your client's server host not provide a standard form-handler script? There are plenty of free ones and/or secure ones. It shouldn't be any trouble to set your client up with a proper contact form.
I'd estimate that over 95% of all contact I get from my website comes via the form, not direct email. Both are published and visible on the same page.
Form is just so much easier to fill in and send.
Protecting Email Addresses From Harvesters
Would not a "bot" of some sort be able to "deduce" or speculate e.g., firstname.lastname@example.org?
As for worries about mis-labelled but legitimate mail being "lost" (because no "bounce" message is sent), this is what the contact form is for: If somebody loses your address (or doesn't have it in the first place), the form provides a goof-proof method of contacting you.