Removing an account from reseller deletes all data?

Deleted account, ftp uploaded documents remain?

[silverbytes]

I created a hosting account with a reseller account, then uploaded html docs by ftp.
Later deleted the account from the WHM panel.
Does that totally erases all content related to the account including those documents previously uploaded by ftp?

[celgins]

I would think that this only removes your hosting account. Meaning, your account settings within the web hosts database is marked as, "Inactive".

I know a few webhosts that do this. Later, after a specified amount of time, they totally remove the files from your home directory.

[silverbytes]

That means your files are still stored there. Ugly...

[physics]

They might have been deleted if you're using WHM. Maybe check the WHM docs on this...

[Demaestro]

Quick question. If you were deleting your account why didn't you do any of your own cleaning up? I mean if you think it is ugly to have them keep it then why wouldn't you do some house cleaning before shutting down the account? Especially if you think the info you stored is of a sensitive nature.

I would argue it is a service they provide you to not delete all your data if your account is closed. I mean what if you needed to retrieve some of the data after the fact. I would hate to find it was deleted in that circumstance.

But I would venture a guess that this is all specific to the place where you had the account and how efficient their sys admin is and how much clean up he does of his own and how long it takes him to do it. It may even be the policy of the place to delete the data right away, but that doesn't mean the guy who's job it is to do that is 'on the ball'

[celgins]

I'm guessing that all webhosts are different in how they maintain website files. Some even tell you that they will only retrieve your backup in a dire emergency. I'm not sure what constitutes a, "dire emergency", but they probably have two sets of your files.

Most (hopefully) complete daily backups, which means they have a copy of your website files on another server, tape drive, or other storage device.

If you FTP to your site, remove all of your files, then cancel your hosting account, they still have a copy of your website in their backups.

Depending on how they store, categorize, and overwrite backups, determines whether you still have a directory with your name on it somewhere.

[silverbytes]

I'm talking about WHM yes.
The information shown when doing the process makes me think it performs a deletion of files.
Maybe someone could confirm that fact?
(And deleting all files in multiple account is a very time consuming task compared with removing the accounts)