When your host isnt upto it

How can I confirm it?

[Essex_boy]

Ive a hosting company that ive used for years, over teh past year or so ive seen standards slip.

Technical questions used to answered within 3 hours, even on a Sunday, now it takes days.

Over charging and refusal to return money is quite often the case, I have had to argue for a refund and threaten witha chargeback before I got my money back last time.

And now ive started noticing that its becoming harder and harder to access my site and the emails without getting a 404.

Is there a site/way I measure the average response time through out a month?

I may be getting paranoid but I think thats the safest option.

[celgins]

I'm not sure if there's a way to measure a webhosts response time. Sounds like something you'll have to write down and keep manual notes on.

But I can tell you this: It sounds like your webhost is going down the tubes!

I would cut my ties with them and move on.

[Dijkgraaf]

There are services out there, just do a search for Monitor response time of web server and you will find various services. Of course they usually want money.

[webtress]

InternetSeer offers website monitoring with weekly/monthly reports that show the average response time and notifies you via email if your site does not respond when queried. The report helped me with one host who refused to acknowledge a problem until I sent them the report. After reading it they agreed something was amiss with the server and issued a maintenace overhaul, that seems to have fixed the problem, it's been running good for the last year.

[Raymond]

I think NetCraft offers such service. But it costs $200 per year. It will monitor the uptime of a URL in intervals of minutes.

[jsinger]

We've used the free version of InternetSeer for several years. Get a weekly email report showing the server response time based on one test a day for that 7 day period. We get an email if the site goes down and another when it is back up. One of the web's best remaining freebies.

We occasionally get email ads from them about computer products... a microscopic cost for such a nice service.

They have paid versions that would probably be useful for high value sites. For example, they can phone you any time your site goes down.

---
Absolutely time to find a new host.

[Essex_boy]

Yeah I thought they were going down the pan too, prepare to abandon ship!

[2by4]

If you know they aren't good, why waste energy determining that they aren't good? Taking days to respond to support queries means that they aren't good, time to move on.

You can't make them good, they were probably bought out by some scumbag hosting group, whatever, or the main guy got bored, lots of reasons a company goes downhill. But none of them matter, just move on, it's not your job to make them do their job, and if they don't do their job, why pay them?

[GeoFan49]

I just checked internetseer they now have a free offer for one website checked 24 times a day at hourly intervals.

[jessejump]

>>>> Is there a site/way I measure the average response time through out a month?

That won't fix the other problems.