Outlook Junk Mail filters

[Crazy_Fool]

i've just had an interesting email from a client saying that he's discovered why some of the email i send ends up in his junk folder. the new MS outlook junk mail filters classify email addresses beginning with sales@ and mail@ as junk mail and promptly trash any messages from them.

a large number of my clients use email addresses beginning with mail@ or sales@ so it looks like this is causing problems for a lot of people - i know people have complained of missing emails and it looks like MS outlook filters could be the major cause of this.

so now i have to change the contact email addresses on my site because microsoft have set junk mail filters in outlook. it'll be easier to do this than to persuade everyone to change their junk mail filters or the email client.

so is anyone going to tell me that outlook has had sales@ and mail@ in the junk mail filters for several years?

[keyplyr]

sales@ and mail@ work fine for me and I am using the latest Outlook 6 client.

Sounds like hearsay

[Crazy_Fool]

sorry, i should have posted a couple of URLs

[office.microsoft.com...]
[office.microsoft.com...]

[keyplyr]

My only point is that addresses in the lists (from the URLs you gave) are not automatically filtered until mail rules are created. I have been using various versions of Outlook for 4 years and constantly utilize these filters. I have never heard reports (until now) that Outlook filters were prohibiting mail from being delivered as you say. Just my experience.

I just sent myself mail using names from that list and they all got through. I tried this again from outside my net block, and they were also received.

[Conard]

keyplyr,
The latest version of Outlook is XP.
I think you are talking about Outlook Express and Crazy_Fool is talking about Outlook, part of office.
I ran into the same problem with the sales@ filter in Outlook and switched all filtering to MailWasher.

[Crazy_Fool]

i dont know which version of outlook this mail filtering affects - it was a client of mine that told me all my mail to him was being junked. i use eudora myself so i have no idea how the outlook filters work. all i can say is that it is very clear that microsoft have included mail@ and sales@ in their junk mail filters and that can affect us all if that's what out email addresses are.

[coconutz]

Most people that I've spoken with associate the sales@ return address with spam, and normally don't open it anyway.

[keyplyr]

>I think you are talking about Outlook Express and Crazy_Fool is talking about Outlook, part of office

While my OS is WindowsME, I am using IE6 and OutlookExpress6 (from XP) The version of Outlook(Express) coincides with the version of InternetExplorer and are generally downloaded as an upgrade pack, unless they were bundled in the machine at time of purchase.

Regardless, if it is causing problems, then it is. Just not for me ;)