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The chatbot was designed to be similar to that of the character Bender from the cartoon “Futurama” because “him being a sassy robot taps into the type of farcical humor that is resonating with young people,” one employee wrote in an internal conversation viewed by the Journal.
“Bring me your questions, but don’t expect any sugar-coated responses!” the AI agent responded in one instance viewed by the Journal, along with a robot emoji.