joined:Oct 10, 2003
I have been trying to log in to my business IG account for several days, but for security reasons they "say" a security code was sent to my email. But they don't send it. I have read several threads on different sites about this issue and it's not a case of:
- Security code email going to SPAM folder. I have purposely turned off all spam filtering, and in fact no emails are going to SPAM
- Blocking emails from Instagram - I do receive all other IG emails including security related such as "verify your account" or "there has been a log in from a new device", etc...
I can't use the phone number as it's linked to my personal account.
I just never get the security code ones. I can't find a way to contact IG to get help. I have tried reporting on the help page that my account had been hacked, trying to get their attention, but to no avail.
Any suggestions to get this problem solved?
Thank you very much