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Business Profiles: Help customers with useful information such as a business description, email or store addresses, and website. Messaging Tools: Save time with smart messaging tools ó quick replies that provide fast answers to frequently asked questions, greeting messages that introduce customers to your business, and away messages that let them know you're busy. Messaging Statistics: Review simple metrics like the number of messages read to see what's working. WhatsApp Web: Send and receive messages with WhatsApp Business on your desktop. Account Type: People will know that they're talking to a business because you will be listed as a Business Account. Over time, some businesses will have Confirmed Accounts once itís been confirmed that the account phone number matches the business phone number.
WhatsApp Launches Business App [blog.whatsapp.com]