Ad Manager Account Disabled

A new account on hold

[photocartoonist]

within 30 hours I got this: Warning
Your ad account has recently been flagged because of unusual activity. For security reasons, any ads you're running will be paused until you can confirm your account information. Contact Facebook.

so my Ad Manager account has been disabled, and I haven't heard back from Facebook, after providing them what they asked for in the form, for over 3 weeks. Any advice?

[tangor]

Within 30 hours of what? Opening the account or after having made changes? Meanwhile, have to tried contacting FB separately? Not just ad rep, but support as well!)

[photocartoonist]

Within 30 hours of my first ad campaign. My original title for this thread was "New Facebook advertiser" and a moderator helpfully changed it :) I got my account enabled again back in April.

One note. I never did find a way to Facebook advertiser support until AFTER my account was enabled again. A link to them is on the Ad Manager page which is difficult, but not impossible, to get to when your ad account is disabled. It was an easy identity fix and unfortunate that it took 6 weeks to resolve the issue.