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Q. Am I obligated to return or pay for merchandise I never ordered?
A. No. If you receive merchandise that you didnít order, you have a legal right to keep it as a free gift.
Tell him you're going to charge for the second shipment unless the first is returned.
From the FTC's website
I would send Fedex out to pick it up not just mail him a label, have someone physically show up.
That applies to unsolicited receipt of merchandise, not a mistake trying to fulfill an order.
Bottom line, you screwed up and the receiver is under no obligation to return it. It is one of the costs of doing business. Learn from it and move on.
So the FTC says the opposite what you are saying - the buyer has an obligation to cooperate in case of an honest shipping error.
bill him for the goods
Tell the seller that you reserve the right to keep the merchandise...
You are so wrong it hurts. Bottom line - you should stick to your line of business - what ever it is you are doing and under no circumstances ever do ecommerce.