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In my experience... whether it's actually needed or not is usually irrelevant. When it comes to this kind of stuff, it's usually controlled by some bookkeeper who has convinced herself that she is the epicenter of the universe... therefore resistance is futile. If no harm can be done, just give it to them.
Do we need to sign the form? If we have to, who can sign? My boss?
We have had to sign lots of them. Which is strange when you consider we are a Canadian company.
We've had Fortune 500 companies (incorrectly) request a W9.
we are selling products online