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Does USPS pick up your packages?



5:07 pm on May 11, 2011 (gmt 0)

This is a bit of weird story for us. As many of you do, we ship packages via USPS daily, about 80-100. I have talked to 2 local post offices, the 800 number and several mail carriers are about scheduling daily pick up, similar to Fedex or UPS. Absolutely everyone seems to be confused about what I'm talking about and tell me that such service is not available. We've had to purchase a van just so we can take the packages to the post office. I'm referring to daily pick at a specified time range, such as 5-6 pm, not to the $13.95 pick up fee that must be scheduled every time you need a pick up or the free pick up offered by mail carriers.

I know for a fact that 2 local businesses receive daily pickup at specified time from the USPS, so the service does exist. Can anyone help?


2:36 pm on Sep 30, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

I have found that the thing to arrange home pickup with stamps.com works a lot better than the one on the usps.com, if that's any help. I get home pickup all the time. The only problem I have had with it is the last carrier on my route would forget to bring me bins all the time until finally I bought my own, and that shamed him into remembering. :) The new guy remembers. I just fill the bin in the morning and put it on my car port. Way easy. They usually just leave the stuff in the bin and stick that in the back of the truck. I have not found that they squash things, although if anyone is using the large video box priority mail box (9" x 6" x 2"), I'd advise using priority mail tape on the two sides where the tabs are inserted. This prevents the box from coming open if it does get squashed, and the priority mail stickers are just the right size to do that.

I think you should talk to the postmaster at that post office and explain to them what happened. If you have already done that and they still act this way, I would call up the post office at the 800 number on their site and explain what happened in detail, because I know that they contact the local offices about this stuff. Some clerks are really PIAs, but I have found that many are not even regular USPS employees. They are contractors or temps, even the ones behind the counter. They have no idea how to deal with a business as opposed to granmaw who wants a 3 cent stamp.


3:05 pm on Sep 30, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

I'd advise using priority mail tape on the two sides where the tabs are inserted

I've been looking for that tape, and can't find it online. Is it free, and where would I go to get some?

Tape isn't a huge expense, but if I can save $10/week, pretty soon I'd save some real money.


4:40 pm on Sep 30, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

What HRoth said. I'd go thru the roof if a postal employee ever yelled at me or any other customer around me. I would have spoken to a supervisor after demanding the worker's badge number.

My experience with postal workers has usually been good but UPS workers are generally friendlier.


6:08 pm on Sep 30, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

Sorry, it isn't tape--it's a roll of stickers. You can get two different size rolls of priority mail stickers from the usps.com site for free, along with the boxes and whatnot. These sticks are just the right size to put over those tab things. I also put three along the top to keep it closed, because sometimes the sticky stuff on the boxes does not hold well at all. I think they keep the tape for themselves, because I have never seen it either.


6:58 pm on Sep 30, 2011 (gmt 0)

WebmasterWorld Senior Member 5+ Year Member

Thanks for the advice... I did snitch them out once before for something. Didn't seem to do jack. At this point in life, I'm not into attacking windmills anymore. Life is too short... I just move on. I think this office is most likely pretty high up on the possible closure list. What goes around comes around. But you are right... I've seen them be like saints with old ladies about stamps and stuff. Bottom line, they hate boxes. They want to deliver mail and that's it. They're living in total denial.

I've seen that tape. I think you have to get it from a rep. I've heard they'll sometimes get it for you if you ask.


8:39 pm on Oct 4, 2011 (gmt 0)

WebmasterWorld Senior Member 5+ Year Member

We've been having our things picked up for over two years now. They pick up between 20-200 packages per day and I've never had an issue at all.

We use endecia for our software and schedule pickups online with usps.com but we've been doing it for so long that they just come by every day.


10:51 pm on Oct 5, 2011 (gmt 0)

WebmasterWorld Senior Member 5+ Year Member

So far it has been working out... I guess. Though a few times I just happen to see them out there, and when I brought the stuff out, it was like a 'deer in the headlights' moment. So I get the impression they might have blown me off if I hadn't seen them.

But funny thing today... The regular person hadn't shown up for a while. I asked the guy who came today what happen to them, and he goes... "Oh yeah, they're on vacation for FOUR WEEKS". Gee, wonder why they're going broke.


3:30 pm on Oct 6, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

They are going broke because Congress made them pay in full the complete retirement of all their employees for the next 75 years. I am not kidding.

If carriers are not picking up your stuff, complain to the postmaster of your local post office, and if they are not responsive, call the 800 number for the post office and complain to them.


10:11 pm on Oct 21, 2011 (gmt 0)

5+ Year Member

our USPS mail carrier will take packages if it is just one or two. sometimes he comes to our office and will refuse to take them if we have a bunch, since he has no room in his truck.

in that case, we schedule a pick-up at USPS website. pick-ups are free if you're shipping a priority mail package, although we usually ship parcel post. if you ship 1 priority mail package you can get a free pick-up, even if your other 100 packages are parcel post. hint: they don't actually check for that 1 priority mail package. the annoying thing is you have to request pick-up the day before.

with UPS, we can request a pick-up as late as 430pm for same day pick-up.
This 39 message thread spans 2 pages: 39

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